When a client chooses to pay outside of Clover/merchant services after receiving an invoice from the Clover Invoice Manager, the invoice is still automatically marked "Overdue" once the due date has passed. Customer service tells me that canceling the invoice may generate an automatic email to the client saying that the invoice is cancelled, which is incorrect in this case. I'd like to be able to mark the invoice as paid or list a payment made outside of Clover.
Amy Kay Watson supported this idea ·
When a client chooses to pay outside of Clover/merchant services after receiving an invoice from the Clover Invoice Manager, the invoice is still automatically marked "Overdue" once the due date has passed. Customer service tells me that canceling the invoice may generate an automatic email to the client saying that the invoice is cancelled, which is incorrect in this case. I'd like to be able to mark the invoice as paid or list a payment made outside of Clover.