Settings and activity
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80 votes
Hello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year.
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Stacy Bron Hogan
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An error occurred while saving the comment Stacy Bron Hogan
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Hi. the service I had for 20 years (First Data) got bought out by Clover and it switched over a month or so ago.. now, strangely I don't get any email or txt notifications when people send a payment. I called Clover to find where the setting was for this and they claim "that feature doesn't exist".. I was in disbelief.. so I got on chat.. they said the same thing..then I get online and see hundreds of people complaining on the web about Clover for this very simple basic need.. so I can't believe in 2023 I'm on here having to type a suggestion for a company to allow the merchant to be notified when they are paid. I have to randomly log in and go through all the security checks over and over throughout each and every day to see if someone paid me online for something. I doubt you'll fix this within a week, because that's when I'm switching to a new company. But just know since having online businesses since 1997, I've never once ran into such a dumb idea from a company as this one .. have you not noticed every other merchant account company and online payment service has done this since day one? Getting an email or text when you receive a payment is crucial to running a timely business turnaround and helpful with records, taxes, etc.. you name it.. this why literally everyone else has always done this. I can't believe my company got bought out by you.. out of all companies.
It just blows my mind that this is an issue. What good would anyone think could come from NOT telling people when they received a payment. Clover has already made me late on shipments, and communication with my clients.. just because I had NO idea I got a payment!