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  1. Employee Reports should have number of transactions and breakdown of all cards used in the employee end of shift report so they can balance

    1 vote

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    0 comments  ·  Taking Payments » Invoicing  ·  Admin →
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    Mary Clifford shared this idea  · 

  2. Employee Summary by Revenue Class report needs to be available on the terminals, not just Dashboard..

    97 votes

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    19 comments  ·  Taking Payments » Virtual Terminal  ·  Admin →
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    Outreach Request  ·  Kevin Nathan responded

    Hello, 


    If comparing to the Employees Report within the Web Dashboard, which shows Employee Sales Summary and Employee Summary by Revenue Class, would this information suffice, or are there additional details/classes that would be helpful for this on-device report?


    Also, does the Reporting App on the device help with this request, or is that also missing pertinent information that your staff would like to see?


    Thanks, 

    Clover Product

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    Mary Clifford commented  · 

    Hello ~

    My issue is I need a report for my employees end of shift report to print out the number of transactions they had for their shift. This was available before Wed April 24, 2024. The report had the subtotal of all cards (not detailed cards though) and then the tips separately, so the employees had to add these numbers together to get their total of their cards and tips.

    Since the update April 24, 2024, they add together the amounts now, but do not give the number of transactions made so they can count up their physical copies.
    You fix one issue and abandon another ????

    Also my other main issue is they report for these employees should do a breakdown of Debit, Visa, Mastercard & American Express cards currently used as a form of payment so that staff can match up these batches properly.
    They tell me "It's on your Management Dashboard" .... yah MANAGEMENT ONLY!!!! Can we do this???

    I do not want my staff going onto my Management Dashboard to check this??

    I don't get it! Moneris used to do that breakdown for each employee now for years. They understand. Ask any RESTAURANT OWNER !!!!!

    I feel your company is not listening to restaurant owners in the needs of proper reports for actual employees to balance at the end of their shift.

    No employee should have access to the Dashboard on a daily basis.

    Thank you,

    Mary Terziev-Clifford
    Village Restaurant & Karlee's
    Stoney Creek, ONTARIO

    Smarten UP CLOVER!!! I may have to move on!