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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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217 results found

  1. Sub Modifiers

    When programming a menu for a full service restaurant. We need Sub Modifiers!!

    Lets say the Item is Spaghetti that comes with choice of soup or salad.

    Right now the modifier has to read: Every kind of soup and every kind of salad option.

    It would be nice if a modifier was able to be programed that said "soup" and then "salad".

    Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.

    358 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  2. Name guests at tables

    Add option to name each guest at the table. This will make it easier for staff to determine who is who with each table when you have joiners!

    57 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  3. Clover Dining: Fire button be Green until it is fired

    In Clover Dining can the Fire button be green until it is fired like in the tables app?

    54 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  4. More Non-Table Sections in Clover Dining

    FSR Merchants are requesting the ability to add more non-table sections to Clover Dining. They would like to have separate sections for Bar tabs and To Go Orders. Currently there is only 1 non-table section.

    51 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  5. Notification when there is communication issue with the kitchen printer

    When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…

    51 votes
    0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  6. Clover Dining: Merging Tables - Combining Tables for Large Groups

    FSR clients need the ability to combine or merge two tables together to accommodate large groups. They need to be able to combine to tables from their dining room layout to make one new table, rending the other unavailable. Example: merge two tables together and auto generate a table # combining the two (A1 + A2 = A1A2). This and the ability to remain in table once firing are required for FSR.

    49 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  7. Clover Dining - Test Mode

    FSR Merchants are requesting the ability to put Clover Dining in Test Mode for server training. The Register software currently has this capability.

    48 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  8. Ability to label guest names at table in Clover Dining

    Merchant would like for the names of guests to appear on the seat locations in the Dining app. Example: Seat/Guest1 have an editable field for name.

    45 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  9. Log for Clover Dining

    Please offer a log for Clover Dining like there was in Tables app.

    40 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  10. Being able to have subcategories

    Being able to have subcategories for your categories and sub sub categories for those categories, then you don't need have to have one hundred different categories to chose

    15 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  11. Online delivery option for businesses who already pay and provide delivery drivers.

    Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..

    My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…

    15 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  12. Line-Item Time Stamp

    Looking to have the time shown for when each line item on an order was added and fired back to the kitchen. This could be a report, viewable on the dashboard, or to print on the receipt. Currently you can see the time on the KP tickets when it prints.

    Use example: A customer places an order with multiple items. They state it took 30 mins for the food to come out. How can the manager verify that or know if this was the server or the kitchen?

    With this, a manager will be able to see if it really…

    12 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  13. Send sms - when phone order or QSR order is complete

    Option to Send sms - text to customer when order is ready from counter service restaurant or table service Restuarant

    10 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  14. Clover Dining Repeat

    Can we please get a repeat button in the clover dining app? I don't want to give every employee the ability to delete printed items so that they can repeat a drink order without having to search for the drinks again. We can have a table full of drinks that need to be repeated and it takes time to have to enter them one by one

    9 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  15. Make a button on modifiers if they become unavailable like you have for the items. we have 8 dinner sides and sometimes one becomes unavaib

    Make a button on modifiers if they become unavailable like you have for the items. we have 8 dinner sides and sometimes one becomes unavailable. example we run out Cole Slaw but will have more in a few hours..... Currently we have to delete it and type it back in later

    9 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  16. A doubles button for booze.

    When someone orders a double, I’d like to be able to just double the price of the liquor selected. Since every alcohol has a different price, my only option is to make a unique modifier for every single bottle of booze, instead of just 1 modifier that has a variable price depending on the item being doubled.

    8 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  17. Automatically Print Itemized Bill Along with the Expo Receipt for Online Orders

    A couple of my restaurant merchants would like the option to enable an Itemized Bill to automatically print along with the Expo Order Receipts that are printed when an Online Order is placed.

    Currently there is only an option to enable the expo order receipt to print so my merchants have to go into the "orders" app to print out the itemized bill for their customer. Having a setting option where this feature can be enabled would be extremely helpful for my restaurants that run a high volume of online orders.

    Thanks

    7 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. POS on Go

    Please add the POS interface to Clover Go app.
    We are a restaurant and our staff would like to use tablets to take orders.

    7 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  19. Cancel Online Orders

    Add feature to allow merchants to cancel an online order and notify the customer. They should also be able to cancel a specific item in an order and notify the customer. If a merchant runs out of an item or needs to cancel an order for some other reason, they need the option to cancel the order and for the customer to be notified so they do not come to the business expecting their order.

    6 votes
    2 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Different Service Charge Auto Gratuity per Section in Clover Dining

    Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.

    6 votes
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
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