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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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27 results found

  1. Guest count in Clover Dining

    184 votes
    Started  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  2. Name guests at tables

    Add option to name each guest at the table. This will make it easier for staff to determine who is who with each table when you have joiners!

    57 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  3. Clover Dining: Fire button be Green until it is fired

    In Clover Dining can the Fire button be green until it is fired like in the tables app?

    54 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  4. More Non-Table Sections in Clover Dining

    FSR Merchants are requesting the ability to add more non-table sections to Clover Dining. They would like to have separate sections for Bar tabs and To Go Orders. Currently there is only 1 non-table section.

    51 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  5. Clover Dining: Merging Tables - Combining Tables for Large Groups

    FSR clients need the ability to combine or merge two tables together to accommodate large groups. They need to be able to combine to tables from their dining room layout to make one new table, rending the other unavailable. Example: merge two tables together and auto generate a table # combining the two (A1 + A2 = A1A2). This and the ability to remain in table once firing are required for FSR.

    49 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  6. Clover Dining - Test Mode

    FSR Merchants are requesting the ability to put Clover Dining in Test Mode for server training. The Register software currently has this capability.

    48 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  7. Ability to label guest names at table in Clover Dining

    Merchant would like for the names of guests to appear on the seat locations in the Dining app. Example: Seat/Guest1 have an editable field for name.

    45 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  8. Log for Clover Dining

    Please offer a log for Clover Dining like there was in Tables app.

    40 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  9. Clover Dining Repeat

    Can we please get a repeat button in the clover dining app? I don't want to give every employee the ability to delete printed items so that they can repeat a drink order without having to search for the drinks again. We can have a table full of drinks that need to be repeated and it takes time to have to enter them one by one

    10 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  10. Different Service Charge Auto Gratuity per Section in Clover Dining

    Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.

    6 votes
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  11. Print Status on Clover Dining Table Map

    Add a print status icon to the Clover Dining "tables" and "bar and more" items showing the print status of the table/order. Perhaps a printer logo colored red when nothing has printed, yellow when some item have printed and green when all items on a ticket have printed.

    Similarly add a kds icon perhaps displaying white for no activity, yellow for active orders, red for orders past the bump threshold and green when all items have been bumped.

    These enhancements would allow managers to quickly identify what tables/orders have fired to the kitchen and there completion progress. Takes too much…

    6 votes
    Planned  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  12. Reopen Orders for Non-Card Payments

    Recently Clover released the feature that allows merchant to reopen completed table orders. This feature has been a great addition however merchants are only able to reopen orders if the payment was made with card.

    If the payment was made with Cash or Other Tender options then the order cannot be reopened. It can only be refunded. This does cause issues because sometimes merchants incorrectly mark the payment as cash or makes a mistake during split payments.

    The reopen feature works great with card payments but we need the merchant to have the ability reopen the order and reassign it…

    5 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Different Menus for Clover Dining Table QR Codes

    We want the ability to have the (Clover Dining) Table QR Codes to point to different menus. The use case is that when people are dining in we want to allow them to order pastries like croissants. However, if they order online via direct link to the clover menu, or 3rd party, they should not be able to order pastries. Another example would be alcohol, can't have people ordering that online, because they must be in-person to check ID.

    Perhaps there could be a separate Menu Channel for each table in Clover Dining. Or at least a separate Menu Channel…

    5 votes
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  14. Item availability/Stock Count

    When using a stock count, it would be nice if it would count the item when it fires instead of after the item is paid.

    4 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. Quantity Update

    There was an update to the system last week that removed the ability to hold down on an item to change the quantity. We utilized that option all the time. Now, if you hold down you can change the item availability.
    It would be nice to have the quantity back. Or, at least put a quantity bar at the top of the screen on the handhelds.

    3 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Clover Dining: Add incremental authorizations

    Currently, Clover Dining offers pre-auth for bar tabs, but if the pre-auth is greater than the order total, we have to pre-auth the card again to increment the pre-auth. Authorizations app has this functionality and better yet, once a card is pre-authorized, we can increment it without card present because the authorization is already saved, but it's no help because we need to manage out tabs and tables through Clover Dining.

    3 votes
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  17. Full Ticket Visibility for Expediters

    When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.

    2 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  18. Coursing

    Enable restaurants to pre-assign menu items to courses (e.g., Appetizers, Entrées, Desserts) for automatic organization during order entry, eliminating errors and streamlining service.

    2 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  19. Check numbers

    Clover Dining still does not have any sequenced check numbers. This is not a suggestion, this is a necessity to all restaurants that handle cash. I have been calling and posting for a while with no real regard for concern in return. Check numbers are pivotal to book keeping and making sure no one is stealing, So the lack of concern from Clover is real disheartening. All I'm being told is it can't be done, but every POS has this so I am very confused.

    2 votes
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  20. Make an item to go at a sit down table

    All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.

    1 vote
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

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