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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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How can we improve Restaurants?

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5 results found

  1. Kiosk rewards needed to be added

    Customers need to be able to Get rewards for their Clover Kiosk purchase. Most Repeat customers are using the Clover Kiosk. ..I understand maybe not redeeming their free reward on the kiosk but at least get their points. I called clover support and they said that its not a feature at this time and to come here to post the suggestion/ request

    5 votes

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    Submitted  ·  0 comments  ·  Customer Engagement  ·  Admin →
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  2. Feature Removed: Can't Add Address While Creating Customer in Order App

    Following an update about three weeks ago, the ability to add a delivery address when creating a new customer within the Order app has been removed.

    Currently, they must:

    Leave the Order app,

    Go to the Customers app,

    Manually create the customer with their address,

    Return to the Order app to link the customer to the order.

    This adds unnecessary steps during busy service hours. Please consider restoring the ability to add a customer with an address directly during order entry. This was a valuable part of the workflow and its removal is causing frustration.

    Thank you for your attention…

    1 vote

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    0 comments  ·  Customer Engagement  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. discount

    Need a variable $ or % for specialized promotions.

    For example come in for a free toppings!

    (Customer topping choice price might vary, causing the need for several discounts)

    1 vote

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    Submitted  ·  0 comments  ·  Customer Engagement  ·  Admin →
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  4. Option for customer to provide a rating/review on device

    Provide an option to have customer provide immediate rating/review when completing a transaction on device. Ex: "How did we do today?" 1 - 5 stars.
    Something that could be customizable. Ability to ask several questions.

    1 vote

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    Submitted  ·  0 comments  ·  Customer Engagement  ·  Admin →
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  5. Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor

    Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor needs to control (lockdown) the Franchisee's pricing / inventory. All locations are chained/linked together in Clover for management reasons and to facilitate their gift card program across all locations. Franchisees have begun altering the inventory/pricing which changes the pricing at all locations impacting the sales revenue of all franchises.

    Currently clover has a way to add a franchisee role but they have to be modeled after a manager or admin or employee. In creating a role for a…

    0 votes

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    Submitted  ·  0 comments  ·  Customer Engagement  ·  Admin →
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