14 results found
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Please add the Order-Ready text
My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.
6 votesThank you for submitting your Idea to UserVoice.
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Remember customer's email address
After the customer types in their email address, remember their email address so they don't have to type it in EVERY SINGLE TIME THEY VISIT. Every time I go to the same restaurant and use my exact same credit card I have to type in my email address.
4 votesThank you for submitting your Idea to UserVoice.
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Option for customer to provide a rating/review on device
Provide an option to have customer provide immediate rating/review when completing a transaction on device. Ex: "How did we do today?" 1 - 5 stars.
Something that could be customizable. Ability to ask several questions.4 votes -
Transfer of Outside Rewards Points into Clover Rewards Customer List
Need to have the capability to upload outside Rewards Lists into Clover Customer Rewards List. Having to manually upload a Rewards Customer List is a major friction point. You want to attract business owners to Clover Rewards but you put a major roadblock to that. That should be part of the initial onboarding and set up of Clover Dashboard, the ability to upload a Customer List from another Rewards Program.
3 votesPlanned / in devlopment.
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Feature Removed: Can't Add Address While Creating Customer in Order App
Following an update about three weeks ago, the ability to add a delivery address when creating a new customer within the Order app has been removed.
Currently, they must:
Leave the Order app,
Go to the Customers app,
Manually create the customer with their address,
Return to the Order app to link the customer to the order.
This adds unnecessary steps during busy service hours. Please consider restoring the ability to add a customer with an address directly during order entry. This was a valuable part of the workflow and its removal is causing frustration.
Thank you for your attention…
3 votes -
Prompt for Clover Rewards enrollment when paying a previously opened/held order
Description:
Currently, the main opportunity to enroll a new customer in Clover Rewards on the Register happens when initiating a new transaction or at the Pay / Post-pay screen on a fresh order. However, when an order is started and then left open (held, saved, or suspended) so the customer can return later for payment, there is no reliable prompt to sign the customer up for Rewards when the order is reopened and paid. This creates friction and causes many enrollment opportunities to be missed—especially in restaurants, service businesses, or any environment where orders are commonly held open.
Requested improvement:…2 votesThank you for submitting your Idea to UserVoice.
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AI phone orders
an AI solution to capture phone orders in restaurants and send it to the POS and print the order in the kitchen
2 votesThank you for submitting your Idea to UserVoice.
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Pre-authorization
With the new Station Duo, when the customer inserts or taps their card, the pre-auth/pay window does not automatically show up on the station window allowing the client to pre-auth the card, it rquires extra input.
2 votesThank you for your feedback on the Station Duo pre-auth capabilities. Given the card slot is only available on the customer facing device we have explicitly designed the system to require an instruction from the merchant facing device to open a pre-auth and start the customer facing device to take payment. Currently, we are not planning any changes to this workflow.
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merge contact
ability to merge duplicate contact
2 votes -
Variable modifier-level discount
Need a variable $ or % for specialized promotions.
For example come in for a free toppings!
(Customer topping choice price might vary, causing the need for several discounts)
2 votes -
Message-Powered Promotions for Better Customer Engagement
The idea is to enhance the restaurant promotion feature by allowing businesses to include a personalized message along with each promotion. Instead of simply displaying a discount or special offer, restaurants can communicate directly with customers, creating a more engaging and personal experience.
1 voteThank you for submitting your Idea to UserVoice.
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clover rewards
The user experience for the customer and the merchant needs to be better for clover reward. If customer enter their phone number on mini device, clover should automatically pop a message on merchant side, asking to apply reward to order. Right now, most merchant are not using clover reward or using another 3rd party app, because to many steps to redeem points.
1 voteThank you for submitting your Idea to UserVoice.
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Screensaver on devices with business logo
This was a favorite feature among merchants who previously used other systems
1 vote -
Automated Customer Referral Reward Program
Objective:
Increase customer engagement and new customer acquisition by incentivizing referrals with discounts.How it works:
Referral Code Generation:
Each customer receives a unique referral code printed on their bill after dining.
Sharing & Rewards:
The customer shares the code with a friend.
When the friend uses the code:
Both the referrer and friend get a 10% discount.
The friend receives a new unique code to share further.
Automation & Tracking:
Codes are unique and single-use.
Self-use is prevented.
System automatically tracks code usage and applies discounts.
Integration:
Leverages Clover POS capabilities and/or third-party referral/loyalty apps.
Ensures seamless automation without…
1 voteThank you for submitting your Idea to UserVoice.
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