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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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21 results found

  1. POS on Go

    Please add the POS interface to Clover Go app.
    We are a restaurant and our staff would like to use tablets to take orders.

    8 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  2. KDS display should list the categories and modifiers as they are assigned in register instead of how the order is put in.

    Merchant would like the items, categories and modifiers to be listed as they appear in the inventory app on the KDS, not how they appear now, which is the order by which the server puts in the order. This current method causes modifiers to be out of order and items to be possibly listed in the wrong order as well.

    4 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  3. Merchant would like to have a tablet for orders only just for servers

    Merchant would like to have a tablet for orders only just for servers

    4 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  4. Control from Distance

    There should be a way or a program that let's you control your POS from a distance. I should not have to physically go into my restaurant to fix some minor issue with my POS that requires a Manager's passcode.

    Please Develop a program that let's me access my POS from a computer outside of my location or wifi connection. If I can connect to CloverGo from my phone, I should be able to connect my laptop to my Pos Solo or Flex.

    4 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  5. Print head on Clover Mini does not last-receipts become illegible & the only solution is to replace the entire device? So wrong!gre

    Clover Mini Print Heads should be replaceable. The rest of the machine works fine. It seems crazy to throw out a perfectly good machine when the print head should be able to be replaced. Plus I have a real problem with purchasing a new one to the tune of $700 when it won't even last a few years in a very small shop.

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. kiosk

    we should be able to eliminate the all item option on the Kiosk because it is a big mistake to have it as a first category on the top of the menu categories on the Kiosk, it is causing a lots of confusing for the customers because it is taking their attention away from the other categories and making them keep scrolling down on the screen especially that the items in the menu is organized alphabetically which causing the items to be spreed out randomly so on flavor of the coffee will be next of the sandwich depending on the…

    2 votes
    1 comment  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Improve haptics vibrations on Flex 4 (gen4)

    Please Improve haptics vibrations on Flex 4. It is totally different feeling from previous Flex such as gen 2 or gen 3. With Flex 4, you wont feel whether the item has been touched so ending up touching it multiple times.

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Food Court Beeper

    I have a Bepper system that works in my Food Court. The Kiosk must have an option where the customer has the option of taking a number and that it also appears printed on the ticket as an identifier of the order if the customer decides not to give their phone number for privacy reasons in order to locate them within the Food Court (8 restaurants and 30 tables).

    2 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  9. ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT

    ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.

    The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.

    2 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  10. remove all items

    on the clover kiosk, is it possible tp remove the word "all items" and direct customers to be on the first category automatically

    2 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  11. Wall Mounted server station

    Wall mounted Solo options for servers would have allowed us to gain 2 major accounts. They ended up going with xxx because they felt if Clover couldn't accommodate something as simple as a wall mounted server station, then what else are they missing.

    2 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  12. Payment tender type for Kiosk

    Some clover kiosk user would like to be able to skip the self payment, and instruct customer to to payment counter. It will also be helpful if clover kiosk allow multiple payment tender, like "Cash" or "Pay at Counter"

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  13. Turn off cash payment on Handheld devices

    Syncing is a great idea, do you have any ideas on how to disable cash payments on handheld devices? If a customer pays in cash without change, and they leave the cash on the table, and the waitress just taps cash and keeps the money.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. Printer with tap feature for payments with the 3Gen Solo

    The new printer delivered with my new 3Gen Solo device has no option to tap or take apple pay. What is my other options?

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. New Language Settings

    We need Mandarin to be in the list of languages of clover device settings.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Receipts

    Payment receipts are so long compared to other pos systems. The spacing and font can be changed to help with this so we aren’t killing trees.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. Disable Receipt Prompt on Duo

    I just upgraded to Duo from our previous 2018 units. The customer facing screen of the Duo displays a receipt prompt at the end of every transaction, and I want to disable it.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. Clover Register Display Screen

    The request was to be able to see more than 10 line items for categories on their Station Duo screen. They would like to be able to see all the categories on one screen and choose from them.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Smaller Kiosk Option

    Hi, I just want to know if there are any plans to offer a smaller customer-facing kiosk unit?

    The current one is nice, but too big/tall for stores with limited cash register space.

    Ideally, the kiosk would be big but not big enough that it takes up space needed to do a manual/cash transactions right in front of/above it. Essentially taking up the spot where Clover Minis are usually placed in a Clover Duo Station set up (i.e. a screen facing the customer with the POS right in front of it).

    Perhaps a quarter to half size of the current…

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Independent Device Settings & Customization

    Merchants need the ability to make changes to one device that does not impact other devices on the same MID.

    This impacts a lot, so I am sure there are dozens (maybe hundreds) of other clover update requests that are encompassed in this

    Examples:
    - Retail, Clover mini has local city tax rate, but the Clover go for Travel shows can have their own city tax rate
    - Restaurant, Clover station signs on receipt, but the Clover flex does sign on screen

    PRO - Merchant would have more precise and dynamic control of their systems

    1 vote
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
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