4 results found
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Editing business information
Greetings ,
this is lilian from Slopey Joe ,
i wanted to share my experience so that hopefully you can help me find a solution to this issue i been facing with our account.
Its regarding our business ours and edit information but mainly about the hours.
we have relocated our business address recently and so we also have changed our operating hours , i have tried endless times to edit the hours from manager dashboard under edit business information and it just wouldnt save, i have called support many times and all they helped me with is tell me…2 votesThe plan is to release the ability to do this type of business hours past midnight by September. Thank you for your feeback.
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Kiosk Items and pricing should not be grouped with Online
I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…
2 votesHi All
We are introducing the ability to have different menus by device. It should be fully rolled out to eligible merchants by early Q4.
Thank you for your patience and we hope you find this enhancement useful
Clover Communications
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Online ordering
New updates do not make logical sense for restaurants. When managing items day to day, there generally is not time to log in to the dashboard, then go through all the steps (9 I believe), just to take an item off. Additionally most employees do not have access to the web dashboard. This creates issues with items being ordered that the restaurant is out of. It would be great if industry professionals were more involved before making changes that will untimately lose merchants.
2 votes -
Payment tender type for Kiosk
Some clover kiosk user would like to be able to skip the self payment, and instruct customer to to payment counter. It will also be helpful if clover kiosk allow multiple payment tender, like "Cash" or "Pay at Counter"
1 voteHi, we are working on supporting payment at the register for Kiosk orders, to support use cases like paying with cash.
Thank you for your feedback
Product at Clover
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