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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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12 results found

  1. Online Ordering Multiple Modifier Selection

    In-store our clover pos allows us to select multiple identical modifiers by tapping the plus sign next to the modifier name. Example: Order of three tacos with multiple meat options where the three options can be the same or different such as three chicken tacos or 2 chicken one steak. However when a customer places an order of that same three taco entree online they aren't allowed to select multiple of the same meat choice. They are forced to select three different kind of meat. They should be able to select three of the same kind of meat just like…

    5 votes
    2 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Online ordering

    New updates do not make logical sense for restaurants. When managing items day to day, there generally is not time to log in to the dashboard, then go through all the steps (9 I believe), just to take an item off. Additionally most employees do not have access to the web dashboard. This creates issues with items being ordered that the restaurant is out of. It would be great if industry professionals were more involved before making changes that will untimately lose merchants.

    5 votes
    Started  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  3. Allow for Special Instructions on Online Ordering to be optional

    Allow for Special Instructions on Online Ordering to be optional. Customers are taking advantage of asking for additional items on food, and employees are having a hard time figuring out if items that customers are listing under special instructions have been paid for or are needing payment collected. I tried to turn this Special Instructions off myself and there is no option to do so. I also called in to Clover to ask Tech Support to turn it off for me, they said this option is not optional to have removed.

    3 votes
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. 2 or more online ordering addresses

    One for basic menu online ordering and pick up on a day to day basis and one separate and dedicated to ordering online catering orders.

    I would like to keep the two separate for my customers.

    2 votes
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  5. Support International Phone Numbers on Clover Online Ordering

    Currently, customers with international phone numbers cannot pay for their order when checking out in Clover Online Ordering. This is especially frustrating when you use the Clover Dining Table QR Codes. They put in their order, get all the way to end to pay, and it stops them, and they have to repeat entire order to a person. Please support international phone numbers for Clover Online Ordering or give us the ability to NOT require phone numbers.

    2 votes
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  6. Address

    From the register icon, if you choose delivery the prompt for address and telephone number should automatically pop up. There is never a time that you will choose delivery and not need the address. For restaurants that have younger employees-if they forget to ask for address information it creates big problems to retrieve that information.

    2 votes
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  7. API orders to print in kitchen

    Merchants would like orders that are placed through custom website, paid through API to print in Kitchen or displayed kitchen display's.

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Enable Clover Online Ordering link & QR Code

    In the current version of the Clover dashboard, the option to getting the Clover online ordering link and QR code is not available under the Online Ordering. Could you please enable this feature

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. PLEASE put time clock back on the website dash board under Employees menu!!!

    PLEASE put time clock back on the website dash board under Employees menu!!! It is cumbersome to find and get to. We don’t process payroll from the station at the restaurant we process it from the office. This was an inefficient change since you have to go through so many clicks and wait for so many pages to load just to click through to the time clock app you are using. Especially if you are in a remote area with poor internet service. Thank you!

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Allow Promo Codes (Discount Codes) on Clover Online Ordering

    All the major POS/Online Ordering platforms have the ability to handle promo codes or coupon codes for online ordering. It is a highly requested feature. Clover should integrate the discounts app with online orders.

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Please stop requiring customers to complete a captcha to place an online order.

    I can't think of a single marketplace on the internet besides Clover that does this.

    1 vote
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  12. I switched to you with the promise that my BentoBox website will work seamlessly.; it has with 1 glaring omission. The ability to mark an or

    A button on the orders screen to mark an o line order ready for pickup

    1 vote
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?
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