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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

Restaurant: Orders

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Cancel Online Orders

Add feature to allow merchants to cancel an online order and notify the customer. They should also be able to cancel a specific item in an order and notify the customer. If a merchant runs out of an item or needs to cancel an order for some other reason, they need the option to cancel the order and for the customer to be notified so they do not come to the business expecting their order.

6 votes
Kasey Hogeboom shared this idea  ·   ·  Report…  ·  Admin →
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  • Kasey Hogeboom commented  ·   ·  Report

    Add feature to allow merchants to cancel an online order and notify the customer. They should also be able to cancel a specific item in an order and notify the customer.
    If a merchant runs out of an item or needs to cancel an order for some other reason, they need the option to cancel the order and for the customer to be notified so they do not come to the business expecting their order.

  • Terry(Clover) commented  ·   ·  Report

    Merchant would like to cancel online orders if they run out of the particular menu item.