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← Clover UserVoice

Settings and activity

37 results found

  1. Sales report should have application filter so when a report is run for multiple payment links, it can show what payment link was used for t

    1 vote

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    0 comments  ·  Payments » Virtual Terminal  ·  Admin →
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    Terry(Clover) shared this idea  · 

  2. Turn off cash payment on Handheld devices

    5 votes

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    0 comments  ·  Restaurant » Hardware  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

    Terry(Clover) supported this idea  · 

  3. Display order numbers from the dining app

    1 vote

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    0 comments  ·  Restaurant » Kitchen Management  ·  Admin →
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    Under Review  ·  AdminRestaurant Product - Sumit (Product Manager, Clover) responded

    Currently, due to space constraints on the Kitchen Display System (KDS) ticket header, we are only able to display a single unique identifier for each order. For orders originating from the Dining app, we prioritize showing the table number, while for orders from the Register app, we display the order number. This approach helps the kitchen identify the order's destination - whether it's for dine-in, takeaway, or deliver, within the limited space available.

    We understand that having both table number and order number visible would significantly improve clarity and workflow, especially for full-service restaurants like yours. Your feedback is valid, and we recognize the inconvenience this may cause.

    Please rest assured that we’ve noted this request and will be reviewing it with our engineering teams for future updates. We’re committed to improving the experience for all our restaurant partners and will keep you informed as we explore solutions.

    …

    Terry(Clover) supported this idea  · 

  4. Condense identical modifiers

    3 votes

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    0 comments  ·  Retail » Orders  ·  Admin →
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    Terry(Clover) supported this idea  · 

  5. Designate cash drawer when there are 2 cash drawers connected to one clover device

    2 votes

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    0 comments  ·  Retail » Reporting  ·  Admin →
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    Terry(Clover) supported this idea  · 
    Terry(Clover) shared this idea  · 

  6. Edit history on Inventory items

    12 votes

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    Not at this time  ·  0 comments  ·  Retail » Inventory  ·  Admin →
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    Terry(Clover) supported this idea  · 

  7. Add Pictures to Items on the POS Terminal

    3 votes

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    0 comments  ·  Restaurant » Hardware  ·  Admin →
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    Terry(Clover) supported this idea  · 

  8. Include table/order number and items sold on merchant payment receipt

    4 votes

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    Under Review  ·  1 comment  ·  Restaurant » Orders  ·  Admin →
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    Terry(Clover) supported this idea  · 

  9. tax payment link

    4 votes

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    Planned  ·  0 comments  ·  Payments » Taxes  ·  Admin →
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    Terry(Clover) supported this idea  · 

  10. Limit Cash Transactions for employees

    5 votes

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    Not at this time  ·  3 comments  ·  Payments » Other  ·  Admin →
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    Terry(Clover) shared this idea  · 

  11. Line-Item Time Stamp

    20 votes

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    Deferred  ·  0 comments  ·  Restaurant » Reporting  ·  Admin →
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    Terry(Clover) supported this idea  · 

  12. Reporting no longer shows a calendar when choosing custom date range. Merchant would like to have this option back

    1 vote

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    Planned  ·  0 comments  ·  Payments » Other  ·  Admin →
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    Terry(Clover) shared this idea  · 

  13. Lock device if customer leaves payment screen

    1 vote

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    0 comments  ·  Retail » Other  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

    Terry(Clover) shared this idea  · 

  14. Email notifications for online orders

    2 votes

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    0 comments  ·  Restaurant » Orders  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

    Terry(Clover) shared this idea  · 

  15. DON'T allow system to approve a payment for a debit card transaction that does NOT have enough funds to COVER the COMPLETE amount of the sa

    22 votes

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    0 comments  ·  Payments » Other  ·  Admin →
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    Not at this time  ·  AdminAron Clark (Admin, Clover) responded

    Thank you for your feedback on this issue. Clover does support partial authorization at the point of sale as required by most card networks. Rather than complex variations based on card type, MCC, and other parameters we have adopted a common implementation where the merchant is guided through a partial authorization workflow; e.g.

    A $53 payment is attempted and the card is approved for $51.50

    • This card has been approved $51.50
    • The remaining amount dues is $1.50
    • How would like to proceed; void initial payment or take next payment

    We support these capabilities at the request of our acquiring partners to reduce costs associated with downgrades, non-participation fees, and the like.

    Terry(Clover) supported this idea  · 

  16. Merchant wants to have the Alphanumerical display showing when customer types in their PIN

    1 vote

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    0 comments  ·  Payments » Other  ·  Admin →
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    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

    Terry(Clover) shared this idea  · 

  17. Tipping With Emailed Invoices

    3 votes

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    Under Review  ·  0 comments  ·  Payments » Tipping  ·  Admin →
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    Terry(Clover) supported this idea  · 

  18. Allow merchants to change default reporting type in the reporting app on the device

    7 votes

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    Under Review  ·  1 comment  ·  Restaurant » Reporting  ·  Admin →
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    Terry(Clover) shared this idea  · 

  19. Change online orders credited under specific employee

    6 votes

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    Deferred  ·  0 comments  ·  Restaurant » Clover Dining  ·  Admin →
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    Terry(Clover) shared this idea  · 

  20. Multi KDS Kitchen & Server Mode Needed

    5 votes

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    Not at this time  ·  0 comments  ·  Restaurant » Kitchen Management  ·  Admin →
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    Terry(Clover) supported this idea  · 
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