152 results found
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Allow more then one reminder to the client to pay their invoice.
Today you can only send one reminder to the client to pay their invoice. Most other providers allow you to send as many as needed to encourage payment.
Today you have to cancel an invoice after sending one reminder and create a new one. This is a waste of time.
15 votesThank you for submitting your Idea to UserVoice.
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Ability to send Invoices by text from Clover go and Dashboard
Merchant would like the option to send invoices by text, not just email.
14 votesThank you for submitting your Idea to UserVoice.
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transactions of every single item
I would like to see every single sale that was made with an item. for example, you go to inventory, pick an item and get a list of all sales, with dates and prices. Ideal would be if you can also go from this sale to the transaction, to see the customer. Also when in orders or transactions I would love to click on the items there, to see it in inventory. hey, we're in the 21th century, that's no rocket science for a modern system and statistics is what makes a good inventory software!
14 votesThank you for submitting your Idea to UserVoice.
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Item Price Tracking
It would be super helpful if we would be able to track an item's price history and see who made the change.
10 votesThank you for submitting your Idea to UserVoice.
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Have a more efficient Start/End shift for employees. “Starting day count”
Have a more efficient Start/End shift for employees. “Starting day count”
8 votesThank you for submitting your Idea to UserVoice.
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Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
8 votesThank you for submitting your Idea to UserVoice.
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NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
7 votesThank you for submitting your Idea to UserVoice.
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inventory update
Hi please update inventory Stock count section we can't update inventory
6 votesThank you for submitting your Idea to UserVoice.
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The main issue with clover is Manual refund that can not Like to customer profile this is the biggest issue for our company that make us loo
manual Refund must link to customer or we have to be able to do refund of any amounts to customer not just by item or total.
6 votesThank you for submitting your Idea to UserVoice.
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INVOICES! Needs revamped to work with boutiques and retailers!!!
INVOICING IS LACKING and not professional for the customer. It’s absolutely not user friendly or fair to boutiques or retailers selling multiple items and charging shipping unless I am missing something. PLEASE look at PayPal’s invoicing for reference. My biggest questions are….Why does Clover only allow one total for invoicing? Why does Clover not have a SHIPPING option?⬇️
You can only put a total on the invoice. If I am selling multiple items to a customer. For instance, a shirt, jeans and a piece of jewelry. You need to have a option to add each individual item to the invoice…
6 votesThank you for submitting your Idea to UserVoice.
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Reporting more detailed for loyalty/gift cards.
Merchants need to be able to see the taxes collected when a customer pays with a gift card.
As of right now the merchant will see it as a total purchase. They need visibility of what portion of the sale was taxes. Merchants use these reports for book keeping and to assist with tax filing.
Merchants are looking to have all Gift Card reporting combined with Clover reporting so they can use one report for reconciliation and tax reporting6 votesThank you for submitting your Idea to UserVoice.
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Allow/Block Discounts on certain items
Restrict the discount that can be used on certain items.
We use a lot of different discounts in our store and because it doesn't apply to all the items in the order, staff have to select each item and each discount.
To minimize human error, it would be great if when creating the items in the back-end, we could select which discount can be applied to which items and prevent from using the wrong one. For example, the Promo Beer should only be used on the beers and no other discount should be used instead.
A way to apply discount…5 votesThank you for submitting your Idea to UserVoice.
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Allow Date Filter for the Orders App
Many of my Merchants have requested the ability to filter the Orders tab by a certain date much like the dashboard. I realize the Orders tab on the devices only allow data for the past 30 days but being able to select and show only Orders for "Today" or "Yesterday", Or "Last Week" would be very helpful just to quickly filter the orders that show up. For restaurants that deal with managing a large number of orders each day this filter would be extremely helpful. Much like the Order Status filter which filters the orders by "Open", "Paid" "Refunded", etc.…
5 votesThank you for submitting your Idea to UserVoice.
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Edit partially paid orders
Edit partially paid orders
5 votesThank you for submitting your Idea to UserVoice.
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Detailed Category Reporting
First, customization of reporting is very limited with Clover. Other systems I have used have had far more extensive options to customize and tailor reports to our needs so my first suggestion is to greatly increase the customization options for reporting.
I am specifically encountering an issue where my business requires separate accounting entries based on tender type and operation category. However, Clover does not allow filtering by category within tender type, nor filtering of tender type within a category so I have no way to account for category tender types other than individually tallying items. It seems to me…
5 votesThank you for submitting your Idea to UserVoice.
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Comparing Reports per weekday or specific date
When creating a report, it currently can only be compared to the same day last year or last week. It would be great to be able to compare to the same weekday or to a specific date and generate in one report. Currently, we have to pull two different reports and compare from there. In the tourism industry, sales on Jan 10 on a Tuesday vs Jan 10 on a Saturday are very different so it would help with report reading.
5 votesThank you for submitting your Idea to UserVoice.
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Combined Reporting
On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.
5 votesThank you for submitting your Idea to UserVoice.
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inventory reporting
Inventory Reporting is pretty non-existent. I would love to have a report in Clover that shows the current value of your inventory. I have to export it to excel each day and then manually multiply my Quantity on Hand by my Cost and then sum the results. Also when it exports to excel, there is no category so you can't get any reports by category. This is important to most retailers.
4 votesThank you for submitting your Idea to UserVoice.
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Exchange order items rather than just delete and re-add a new item
When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.
4 votesThank you for submitting your Idea to UserVoice.
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Barcode Label Printing
The new Retail Growth Plan has "Printer Labels" within the Inventory, and it is confusing for retailers that want to print barcode labels. Please update the plan to change the verbiage and/or to enable merchants to print barcodes/labels for retail.
4 votesThank you for submitting your Idea to UserVoice.
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