82 results found
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Have a more efficient Start/End shift for employees. “Starting day count”
Have a more efficient Start/End shift for employees. “Starting day count”
10 votesThank you for submitting your Idea to UserVoice.
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Edit partially paid orders
Edit partially paid orders
9 votesThank you for submitting your Idea to UserVoice.
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Exchange order items rather than just delete and re-add a new item
When an item has been upgraded or exchanged on an open order, the original must be deleted and the new item added. This still shows the item on the removed items report, but since it was an exchange or upgrade, then it doesn't reflect the transaction properly.
7 votesThank you for submitting your Idea to UserVoice.
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Designate customers as tax exempt
We need to be able to assign customers as tax exempt and include an expiration date. This would automatically remove tax from any of their orders. If a customer was designated as tax exempt but is close to expiring or already expired, a pop-up should come up so we can let the customer know we need a new certificate of tax exemption.
6 votesThank you for submitting your Idea to UserVoice.
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Returns
When a customer is returning or exchanging an item. There should be a way to just do that on the register screen without having to find the original order. We offer returns up to 90 days and after 30 they disappear from the history.
We should be able to scan the item and choose a "return" option. Then they can purchase anything else they want or we can refund them how they would like.6 votesThank you for submitting your Idea to UserVoice.
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Better retail register interface
It would be great if the register interface had more options for how it displayed. I have a wine shop, and we do not need categories or items to the right side of where items show up in the register app. For us, it would be ideal to have just a simple and bigger interface to see customer orders as we scan them.
It would also be fantastic if there was a way to add the total # of units in a customer order. We like to double check on larger orders that the # of wine bottles going into…
5 votesThank you for submitting your Idea to UserVoice.
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Enable purchasing multiple gift cards for different $$ amounts on a single transaction
Currently, when we have someone come in to the store and they want to buy two gift cards, lets say one gift card for $10 and another for $20, we have to break this out into two separate transactions. May we please upgrade the system to enable this?? Drives us nuts!! TY!
4 votesThank you for submitting your Idea to UserVoice.
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Condense identical modifiers
Identical modifiers should have an option to be condensed in one line for each item.
Currently, if we add the same modifier 20 times to one item, the payment receipt will list it in 20 lines making the receipt absurdly long.
At least for non priced modifiers, it should list the same identical modifier as "x20".
Eg. If a customer orders 20 small shirts($0) and 10 large shirts($0) 10 XXL shirts ($4.50):
40 Cotton Shirt $xx
20 Small $0
10 Large $0
10 XXL. $453 votesThank you for submitting your Idea to UserVoice.
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Cash Drawer Manager (Till Management)
Till Management, or Cash Drawer Management, should be a core product offering. There is a severe lack of reporting and controls in high volume retail environments where cash drawers are reconciled multiple times per day with multiple tenders. The development appears to be available in the Clover Sport product set and should be included in all plan levels.
This would be highly useful at all levels and it is surpassing that it has not been deployed.
Additionally:
1. Assigning cash drawers to users seems logical given that there are 2 drawer ports on the hub.
2. Adding some filters or…3 votesThank you for submitting your Idea to UserVoice.
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Gift Card
The same way money is added to the Gift Card should be the same way the card is used. For Example: Customer wants $20 on a gift card. Customer gives me the cash, I swipe the gift card to add the $20. But when the customer comes back to use the gift card, they have to give me the card to me to type in each number for the Gift Card to process payment. The customer should be able to swipe the card for payment and not have to give the card to me to type in the numbers. The…
3 votesThank you for submitting your Idea to UserVoice.
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Allow additional charges to be automatically applied for Register Plan and Be Able to exclude certain categories
With the recent tariffs, I had to increase prices of all of my inventory. Rather than manually changing every single item in both the clover app as well as on the shelves, I was able to add a blanket upcharge to cover for inflation due to tariffs using the additional charges option. However, I have to add this in manually for every transaction, and am also unable to exempt certain catergories of items from this upcharge under the Register Plan.
Customer support had said that I would have to upgrade to the Restaurant Plan in order to do something similar…
3 votesThank you for submitting your Idea to UserVoice.
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Automatically attach PDF invoice/receipts to emails
Attach PDF invoice/receipts to the email.
I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.If the PDF was attached it could simply be forwarded to QuickBooks online.
3 votesThank you for submitting your Idea to UserVoice.
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Bring Back items list on receipt, not just they paid cash or card. items need to be listed
Please bring this back, my merchant just started processing today and the Clover rep said you all just pushed an update , taking away items on the receipt. they are considering returning it, that will not work for them 1/22/25
3 votesThank you for submitting your Idea to UserVoice.
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Disputes Lack Info
I just wanted to leave some feedback about disputesd charges. Whenever we get a dispute, we get no information about what they are disputing. Am I just suppose to say OK, here is $200 back for no reason? I very much would like to know the reason for any dispute charge we get. Do you think you were overcharged for something? Did you hit the wrong tip amount? I need more to work with before I can even attempt to resolve whatever issue they have.
3 votesThank you for submitting your Idea to UserVoice.
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View Images on Registers
There's already the option to add images for online views but it would be great if you could choose to show those on the physical registers as well. For some items, postcards for example, it would be easier for my clerks to simply match the image rather than trying to choose the correct description. This would also help with inventory checks if they could make sure they're counting the correct item when there's products with similar names or descriptions.
2 votesThank you for submitting your Idea to UserVoice.
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add a description for items on the POS
Their should be an option that allows us to add an item description that will show on the POS and not just the online ordering
2 votesThank you for submitting your Idea to UserVoice.
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Clover Online
Currently for Online stores for retail, there are no shipping or mailing options, there are only instore pickup and door dash delivery. This is limiting merchants from gaining shoppers because you CAN NOT turn both functions off. One must remain on or the website is turned off.
There is not enough allowed characters for customers to put contact information.
Categories do not have the ability to add descriptions.
A lot of work needs to go into improving the online store especially with regard to shipping.2 votesThank you for submitting your Idea to UserVoice.
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Revenue Class in Items List
When in the ITEMS list, it would be great if REVENUE CLASS was option to show for visible columns.
2 votesThank you for submitting your Idea to UserVoice.
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Multiple Prices on 1 item
When doing a special event and you want to have special pricing only if purchased at the event, and the retail location is still open, there should be an option for multiple prices on and individual item. Example, a cigar is $11 in the store but at the event is $10.
2 votesThank you for submitting your Idea to UserVoice.
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Reward points exempt items
You should be able to exempt items from receiving reward points and or perks used on specific items. I offer a third party service that is very low margin but higher price than my usual items and it allows lots of points to be earned that is in turn used on regular items eating into profits.
2 votesThank you for submitting your Idea to UserVoice.
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