169 results found
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Return the Invoice # column to the main transactions page on the clover dashboard
Before the last update the transactions page, while using a browser, displayed the invoice number (the number we manually type on the clover terminal when we take a payment). This has disappeared and now I have to export a spreadsheet to see the invoice number (which has too much data). This is the only way to connect the transaction to my external software and reconcile. This change has taken a task I do daily and increased the time it takes 3-fold.
1 voteThank you for submitting your Idea to UserVoice.
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Improvements for item report
ITEM SALES REPORT
1) Give the total for each category like you used to.2) Make the typeface bigger on printed reports
3) Bold typeface for category name and total on printed reports
Or just return to the formats that were still there in September
1 voteThank you for submitting your Idea to UserVoice.
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Multiple Cards on file for single customer
Can we enable a customer profile to be able to store multiple cards on file? I have many merchant's who's customers bounce between cards and the customer would like the merchant to be able to securely store multiple card numbers on their account. Like a wallet.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory export report needs improvement
The Item inventory export report that downloads no longer has the Revenue Class detail by item which makes it COMPLETELY impossible to run a report to be able to determine the value of the inventory sitting in your store at the end of each month. This report has already been hard to navigate and now that has been taken off of the column where it previously exported under the printer label column. It is pretty impossible to believe that you have us pay for this POS and we enter all of our inventory in the system and you make it…
1 voteThank you for submitting your Idea to UserVoice.
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Allow Editing / Reassigning Customer Profile on Completed Transactions
Please add the ability to edit or reassign the attached customer profile on transactions within both the Clover Terminal and the Virtual Dashboard. Currently, when a sale is accidentally placed under the wrong customer account, there is no way to correct it post-checkout. Adding an "Edit Customer" feature to transaction details would allow us to fix profile mismatches, maintain accurate CRM and loyalty records, and ensure clean bookkeeping.
1 voteThank you for submitting your Idea to UserVoice.
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Item Sales Reporting
What has happened to the item sales report?! It's so hard to read now. On the app, you can't see the quantity of items that have been sold without scrolling horizontally and when you do, you can no longer see the item name. You can also only view 5 rows at a time, which is very hard to utilize. Please revert back to the old design.
1 voteThank you for submitting your Idea to UserVoice.
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non revenue sales reporting to quickbooks
In accounting sync, there is currently no way to route non revenue sales to a specific folder in quickbooks, so they are automatically just going in as "clover sales 3" . You can route all other tenders, all categories etc. but not non revenue sales.
Can we please get this set up to where we can route these non revenue sales to a designated QB folder?1 voteThank you for submitting your Idea to UserVoice.
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Sales Report Printing is unreadable
When printing a sales report to either PDF or to a printer directly, the information columns are all bunched to the RH side of the report. The numbers are scrunched together and use wrap text to fit them in the columns. Making the printed report difficult to read. My idea is that you should fix this problem.
1 voteThank you for submitting your Idea to UserVoice.
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Inventory Management needs improvement
Inventory managment needs critical updates to perform for retail businesses where control of items directly impacts our assets and bottom line.
Ideas
1. I should be able to select a product from inventory and see all the sales (date/time/etc) of that specific item without having to generate a report for a time frame.
2. adding functionality to be able to enter a purchase order of items coming into the store in one setting where item quantiy is updated, price is updated, who entered the inventory by employee...
3. so many areas of inventory management is lacking for small business and…1 voteThank you for submitting your Idea to UserVoice.
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Rewards limitations
The rewards program is overpromised and not meeting expectation. For customers who are making large purchases, we need the ability to redeem more than one accumulated reward per transaction. This limitation does not allow me to be competitive in my market compared to big box stores. I need to be able to offer the customer to redeem multiple $1 off if they have the points.
Also- the complicated way the customers are saved in under the "customer" tab with one account showing the customer profile and a completely different profile for rewards creates unneeded duplication and entry errors.
please update…
1 voteThank you for submitting your Idea to UserVoice.
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Customer Profile Enhancements
Several Ideas here for native software:
-Bulk import for customer data from a spreadsheet.
-A Tax exempt check box on customers profile.
-Automatic discounts, individual per customer, with options for % or $ amount with category or item exemptions. (not 3rd party app)
-Display BOTH the Customer name AND Business Name on the POS in correct format!1 voteThank you for submitting your Idea to UserVoice.
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Subscribe to Custom Reports
For all verticals. It would be helpful to be able to create and subscribe to a custom report in the dashboard. It should be either an emailed report at the interval desired or provide a notification when the report is ready to view.
1 voteThank you for submitting your Idea to UserVoice.
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Faster Order Store and Recall for Retail
On the register app screen, once a transaction is stored , instead of having to recall it by leaving that screen and going to the orders app , there should be a button to recall the last transaction from stored orders and stay on screen. In a liquor store almost every other sale is a sale that gets stored while the customer looks for their wallet and the retailer moves on to the next sale then quickly pulls it back up with out all the app change and button pushes. I currently use a different system that has it in…
1 voteThank you for submitting your Idea to UserVoice.
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Retail Growth without hardware
Please lift the requirement for hardware. When shipping is available, merchant's with an online only model will not require hardware.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to export open orders only
Allow the export of only open orders from the website portal. It was a function before the last system update. Now you can only export all orders.
1 voteThank you for submitting your Idea to UserVoice.
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Item Sales Report Not Working - And General Inaccessibility to Generate Specific Sales Reports
Currently to search for sales history by revenue class you have to go through item sales, but it defaults to having every class selected. The deselect and search bar function don't work at all so we are forced to deselect every every category, then widen the date paraments to the time period we need, which means pulling up more items that slow down the system, and deselecting again. This is absurd and unacceptable.
We need to be able to #1, have that search function working, and #2 we should be able to generate the item sales report and export data…
1 voteThank you for submitting your Idea to UserVoice.
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Updating Rewards For Customer From POS versus Dashboard
Currently the only location where points can be adjusted is via the Dashboard. That capability should be prioritized to the POS. It is a major friction point to have to log into the Dashboard to adjust Rewards Points when it could have been done from the POS.
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk Support for Retail Growth SaaS Plan
Currently you're required to choose the Restaurant Growth SaaS plan with the Clover Kiosk, and this setups 2 Automatic Assigned Order Types " Kiosk Dine-In and Kiosk Take Out. There are retail merchants who want to use the Clover Kiosk but they don't have a need for a Dine-In or Take Out Prompt. We spoke to Clover Advanced Support who advised these cannot be removed.
Based on this I'm making the recommendation to either give the option to remove these Order Types on the Restaurant Growth plan, or add support to the Retail Growth Plan.
1 voteThank you for submitting your Idea to UserVoice.
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Refund to Gift Card in Refunds App
We need the option to offer a refund to a gift card through the gift card app. For example, a customer was exchanging an item that was gifted to them, so we didn't have the ability to find the original transaction to put a refund on a gift card for her immediate use on a replacement item. The option to apply a refund to a gift card IS only available when refunding select items within the original transaction.
1 voteThank you for submitting your Idea to UserVoice.
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Transaction number tracking
Every receipt has a transaction number but that information is not included on the receipts shown on the back end when looking at the dashboard on my computer/ laptop. Please add this info to all transactions to keep better track of all transactions made- completed, void or otherwise.
1 voteThank you for submitting your Idea to UserVoice.
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