Skip to content

Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

169 results found

  1. We would like to access the Easy Label app through the Clover desktop, rather than being limited to the pocket readers or the main POS systems. It is extremely limited in our small store with such a large inventory to be limited to these four devices.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The new clover webdesign for merchants is terrible. What could be done in a few simple clicks now requires drop down menus and the page views aren't use friendly at all. PlEase go back to the drawing board.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Website  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Need for partial refunds.
    Need for bypass surcharge.
    Need for the ability to pull daily reports from a Clover compact.
    Need for the ability to close a Compact and receive a report from only that terminal with a report and not event other terminals in that office.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Please make an option to Bulk Edit > Delete from within a category and subcategories. Currently we have to delete each individual item from within the item profile. Extremely time consuming. Bulk deleting items from within a category only deletes them from the category, leaving them uncategorized and lost in the abyss of a large inventory. We need to be able to delete items within a category from the entire inventory, not just from a category/subcategory.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I would like a way to automatically generate graphs within clover desktop for item sales reports for individual items so I can see sale trends within a certain period. For example we would like to track our tomato season sales from March to May. Thank you.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Please, please, please fix your inventory export report to be useful to retail businesses. At this time, you only have the ability to export ALL items and the report comes out with latest items added. Plus, the headers are not even accurate and you can't quickly re-sort it because you have taken the Revenue/Category off every item and grouped them by variant. Retailers need to be able to pull an accurate report of IN STOCK by category/revenue stream at any given point. The only way to do this right now is sorting by items and printing a PDF that is…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Currently, there is no way to bulk edit the items to automatically Track Stock. This is also not reflected on the Inventory load spreadsheet, so the only way to set items to be tracked automatically is to open each and every item and set this option - this is unwieldy for retail establishments with over 10,000 items. Currently, Quantity can be set via the loading spreadsheet but not the ability to automically track stock.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. It is crucial that I be able to see each transaction and if they are taxed or non-taxed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Before the last update the transactions page, while using a browser, displayed the invoice number (the number we manually type on the clover terminal when we take a payment). This has disappeared and now I have to export a spreadsheet to see the invoice number (which has too much data). This is the only way to connect the transaction to my external software and reconcile. This change has taken a task I do daily and increased the time it takes 3-fold.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. ITEM SALES REPORT
    1) Give the total for each category like you used to.

    2) Make the typeface bigger on printed reports

    3) Bold typeface for category name and total on printed reports

    Or just return to the formats that were still there in September

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Can we enable a customer profile to be able to store multiple cards on file? I have many merchant's who's customers bounce between cards and the customer would like the merchant to be able to securely store multiple card numbers on their account. Like a wallet.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. When adding inventory - allow the admin to require some fields to be populated.

    I.e. - cost, category, revenue code. Basically any field should be required or NOT at the merchant's choice.

    This would force the user to enter data according to the requirements of the merchant and reduce or eliminate painful clean up tasks.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. The Item inventory export report that downloads no longer has the Revenue Class detail by item which makes it COMPLETELY impossible to run a report to be able to determine the value of the inventory sitting in your store at the end of each month. This report has already been hard to navigate and now that has been taken off of the column where it previously exported under the printer label column. It is pretty impossible to believe that you have us pay for this POS and we enter all of our inventory in the system and you make it…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Please add the ability to edit or reassign the attached customer profile on transactions within both the Clover Terminal and the Virtual Dashboard. Currently, when a sale is accidentally placed under the wrong customer account, there is no way to correct it post-checkout. Adding an "Edit Customer" feature to transaction details would allow us to fix profile mismatches, maintain accurate CRM and loyalty records, and ensure clean bookkeeping.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. What has happened to the item sales report?! It's so hard to read now. On the app, you can't see the quantity of items that have been sold without scrolling horizontally and when you do, you can no longer see the item name. You can also only view 5 rows at a time, which is very hard to utilize. Please revert back to the old design.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. ABILITY TO SEND INVOICES DIRECTLY FROM CLOVER DEVICE.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. In accounting sync, there is currently no way to route non revenue sales to a specific folder in quickbooks, so they are automatically just going in as "clover sales 3" . You can route all other tenders, all categories etc. but not non revenue sales.
    Can we please get this set up to where we can route these non revenue sales to a designated QB folder?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. When printing a sales report to either PDF or to a printer directly, the information columns are all bunched to the RH side of the report. The numbers are scrunched together and use wrap text to fit them in the columns. Making the printed report difficult to read. My idea is that you should fix this problem.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Inventory managment needs critical updates to perform for retail businesses where control of items directly impacts our assets and bottom line.
    Ideas
    1. I should be able to select a product from inventory and see all the sales (date/time/etc) of that specific item without having to generate a report for a time frame.
    2. adding functionality to be able to enter a purchase order of items coming into the store in one setting where item quantiy is updated, price is updated, who entered the inventory by employee...
    3. so many areas of inventory management is lacking for small business and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. The rewards program is overpromised and not meeting expectation. For customers who are making large purchases, we need the ability to redeem more than one accumulated reward per transaction. This limitation does not allow me to be competitive in my market compared to big box stores. I need to be able to offer the customer to redeem multiple $1 off if they have the points.

    Also- the complicated way the customers are saved in under the "customer" tab with one account showing the customer profile and a completely different profile for rewards creates unneeded duplication and entry errors.

    please update…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 … 8 9
  • Don't see your idea?