195 results found
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send text on completed order on KDS
If customer has provided their cellphone number under "add a customer" - the kds should have the option to send a text to them when their order is marked completed. This is very helpful for takeout/fast food restaurants.
6 votesThank you for submitting your Idea to UserVoice.
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END OF SHIFT REPORT
End of shift Report
It would be ideal to have a report where the Servers can print out at the end of their shift, with Credit card total sales, Credit card TIPS total, Cash sales total. And if they owe the house or the house owes them Every other system, but clover has this report. Please do something about ASAP
Thanks4 votesThank you for submitting your Idea to UserVoice.
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Please add the Order-Ready text
My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.
4 votesThank you for submitting your Idea to UserVoice.
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Labels, Taxes, Revenue classes driven by Category
Would be really helpful to have revenue classes, printer labels, and tax settings driven at the category level instead of at the item level. So any item created within a category would automatically inherit the category's label, tax, and associated settings.
4 votesThank you for submitting your Idea to UserVoice.
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Delivery Options
For clover online ordering we need to be able to use 'delivery' as a fulfillment method (not a 3rd party, our own delivery) - so that we can deliver to customers seamlessly - Clover USA has this, but Clover Canada does not, Canadian customers simply need access to the programs you already have but made available in our country. If turned on - customers can choose delivery, add an address and pay the fee with their checkout, will print a receipt with a delivery address (even better an address and unique QR code that the driver can scan which opens…
4 votesThank you for submitting your Idea to UserVoice.
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Doordash and UberEats Taxes Seperation
Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments
3 votesThank you for submitting your Idea to UserVoice.
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Be able to remove order note for online order
Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.
2 votesThank you for submitting your Idea to UserVoice.
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Generate Menu Images using AI
Clover should have a service where Clover can generate menu images or edit menu images for COLO using an AI service if a merchant does not have images available or the resources to capture or edit their own images.
2 votesThank you for submitting your Idea to UserVoice.
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Sort order of Modifiers within Mod Group
When adding a modifier group you should be able to drag and decide which modifier pops up first. For example, a pizza shop wants to select sauce, then cheese, then toppings. We should just be ablet to drag and move them or enter them the way we want them to come up. It defaults to alphabetical order.
2 votesThank you for submitting your Idea to UserVoice.
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Monthly Sales Report broken out by Tender by Day
Need the ability to have a Monthly Sales Report that shows the total Daily amount received broken out for Debit/Credit Card Sales; Cash Sales; Checks; and Gift Card Purchases all on one report. Very similar to the current Monthly Sales Report, but instead of all sales totalled together, break the totals out.
3 votesThank you for submitting your Idea to UserVoice.
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transfer orders list
client would like to be able to choose which employees that can have tables transferred to them. right now, all employees show when transfer servers is selected.
2 votesThank you for submitting your Idea to UserVoice.
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tip on meals that have been comped by restaurant
restaurants would like the ability for their customers to leave a tip on comped meals. right now, if there is no dollar amount, no tip can be left
2 votesThank you for submitting your Idea to UserVoice.
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Shift Reports
Most Restaurants and Bars have multiple Shifts throughout the day. Cashiers and bartenders begin their shift with a starting cash (bank) to provide change to their customers. In established restaurants cashiers/bartenders are responsible for all cash transactions, sometimes with and without manager approval. It is a Requirement for their Shift Reports to include starting bank, cash payments, cash payouts and deduction of credit card tips.
Currently Clover Shift Reports (Homebase) only tracks cash payments and credit card tips. That is unacceptable for most hospitality organizations.
3 votesThank you for submitting your Idea to UserVoice.
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Monthly View of Daily Item Sales Performance
Title: Monthly View of Daily Item Sales Performance
Description:
The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.
Requested Improvement:
We would like the ability to:
• View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
• Display this data in a monthly overview with…3 votesThank you for submitting your Idea to UserVoice.
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Multi-Location Menu Management: Maintain Consistent Item IDs Across Locations
Multi-location merchants using Clover Enterprise currently receive unique Clover Item IDs at each location, even when menus are centrally managed through Multi-Location tools. Testing confirmed that uploading and managing menus through Multi-Location still generates different Clover Item IDs per location.
This creates challenges for third-party integrations that rely on Clover Item IDs for product mapping. As a result, merchants operating multiple locations are forced to maintain separate menus and mappings for each store, despite managing inventory and menu updates centrally through Clover Enterprise.
Requesting an enhancement that allows items to maintain a shared/master Item ID across all locations within a…
1 voteThank you for submitting your Idea to UserVoice.
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Add a Built-in Utensils Request Option for Online Ordering
Clover Online Ordering should include a built-in utensils request option.
A simple checkbox such as:
□ Request utensils
during checkout would allow customers to request utensils only when needed.
The feature should be configurable so merchants can enable or disable it depending on local requirements and their operational needs.
Many jurisdictions, including California, require restaurants to provide utensils only when requested by the customer.
Major delivery platforms already provide this functionality.
1 voteThank you for submitting your Idea to UserVoice.
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View Register Layout
I’d like to request a new feature for the Clover Dashboard that would greatly improve workflow for managers and back‑office staff. Specifically, we need the ability to view the actual Register layout (button grid, categories, item placement, and folder structure) directly from the web Dashboard without accessing a physical Clover terminal.
This capability would help us:
Verify layout changes before pushing them live
Train new employees without needing a device present
Maintain consistent layouts across multiple terminals
Reduce interruptions to front‑of‑house operations
Currently, the only way to see the true layout is on the device itself, which limits remote management…
1 voteThank you for submitting your Idea to UserVoice.
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Allow Group Ordering
Please offer group ordering. A customer can send a link to multiple people so that they can choose what they want to order.
1 voteThank you for submitting your Idea to UserVoice.
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Add order types as a modifer on the item level - ability to remove tax at item level
In some states like Ohio, food is not taxed if it is taken to-go. Merchants using Clover have an extremely difficult process if merchants dining in want to add a to-go order to their tab. They first have to create a whole separate tab under the to-go order type. This removes the taxes. Then they have to combine it with the existing order. When you are extremely busy, especially at a breakfast spot where people take cakes and pies to go all the time, you don't have time for this. If you had order types as a modifier like *****…
1 voteThank you for submitting your Idea to UserVoice.
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Add options to print reports based on different variables
Add options to print reports based on different variables
- Start and end time (multiple reports per day, option to reopen drawer)
- Order types
- EmployeesAdd options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.
1 voteThank you for submitting your Idea to UserVoice.
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