123 results found
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Allow Kitchen Printing on the Essentials Service Plan
With the recent discontinuation of the Counter-Service Restaurant service plan, some smaller venues still need to print to a remote order printer, but do not have need for online ordering or the full features of Clover Dining as included in the Restaurant Growth plan.
11 votesThank you for submitting your Idea to UserVoice.
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Refund Not Appearing on Server Report
Options are everything! If an employee cannot have permission to perform a refund, Clover should allow a manager or admin to use their password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting and the Server reports are NOT accurate. We should have the permission to make it either way.Please add this feature. You have it already for discounts.
3 votesThank you for submitting your Idea to UserVoice.
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Print from clover go
Need feature for directly pushing clover go orders to printers.
I am taking orders from outside the restaurant using call forwarding when my team is busy! I am able to save the orders but i have to call someone at the restaurant and they will the order and push to the printer…!
They will be busy and missing printing which leads to delayed orders and customer grievances…!
You guys are giving that feature to third parties like doordash, uber eats, grubhub, stream.. etc.! Why cant you donit from your own app
Clover go?2 votesThank you for submitting your Idea to UserVoice.
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Order Date and Time - For Catering
When we take catering order via phone or email or even in-person, we need the ability to specify the date and time of the delivery or pick-up, and this can be in the future a few days or a few week later.
Additionally, if we can also have an option to specify up the prep date, that will be helpful, so, the orders can show up on top of the order list and print the kitchen ticket, on the day of the preparation.
2 votesThank you for submitting your Idea to UserVoice.
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Modifiers negative value and cost tracking
Modifiers should allow a negative value. Like 1/2 portion for example.
2 votesThank you for submitting your Idea to UserVoice.
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Kiosk to print to epson sticky label printer clover sells
Please get the Clover kiosk to connect to the epson sticky label printer like all of the other clover hardware (solo, duo, mini, flex and COLO) for QSRs who want a sticky order label printed to stick on drink cups etc. It's great that the Kiosk will connect to KDS and star order and kitchen printers, but it needs to also work with the epson sticky label printer clover sells.
2 votesThank you for submitting your Idea to UserVoice.
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Add Pictures to Items on the POS Terminal
The cashiers should be able to select items from catagories by looking at pictures. Not just text and color
3 votesThank you for submitting your Idea to UserVoice.
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Dayparts on Kiosk
The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.
2 votesThank you for submitting your Idea to UserVoice.
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Epson Printer Capabilities
Currently, the Epson printer connection with the Clover POS does not allow us to limit printing to only to-go orders or online/mobile orders. As a result, labels are being printed unnecessarily, which leads to wasted supplies.
We would love to explore adding this functionality to the integration, as it would help streamline operations and eliminate the need for additional labels going to waste.
Please let us know if this is something that can be supported now or considered for future enhancements.
1 voteThank you for submitting your Idea to UserVoice.
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Allow an Auto Gratuity on Invoices
We are so excited to see that Itemized invoicing & invoice tip suggestions have started to roll out!
Are there plans to make it possible to add an auto gratuity to an invoice before sending?
We work with a merchant that needs the ability to add an auto gratuity line item on some of their catering invoices. They said that some large clients always tip 15% & anticipate that the 15% will be included as a line item on the invoice already. They would like the option to still add a tip before sending, as needed.
Thanks!
1 voteThank you for submitting your Idea to UserVoice.
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Customer Covers By Hour
In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.
1 voteThank you for submitting your Idea to UserVoice.
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Cloning Permission Settings Roles/Permissions
Many multiple locations are under different legal corps but maybe the same owner or franchisee. Setting up multi location permission settings rather than being able to copy or close them takes a long time for a merchant to setup and delays implementation.
1 voteThank you for submitting your Idea to UserVoice.
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Item Priority on Kitchen Printer
Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.
If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.
For example:
Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.
Hamburger - category…
1 voteThank you for submitting your Idea to UserVoice.
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TOGGLE BETWEEN 5/10 TICKET VIEW FROM MAIN SCREEN
The KDS has been a great addition for us. We would love to see a button on the main screen to toggle between the 5 ticket view and the 10 ticket view rather than having to go to the settings and change it there. To be able to just click a button on the main screen to change that would be AMAZING and save time in a fast paced environment like we have.
1 voteThank you for submitting your Idea to UserVoice.
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Being able to edit a clover dining order, after a guest pays
When a server is assisting a table that has multiple guest and one of the guest leaves early and pays their tab, the system prompts for all the remaining guest/table to pay out their order, otherwise the table is locked and no other edits can be done. Can we make an enhancement to where the table can still order, etc?
1 voteThank you for submitting your Idea to UserVoice.
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Cutoff for online Orders
food preparation time should be the cutoff time for online orders
2 votesThank you for submitting your Idea to UserVoice.
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Print dining table name on credit card payment receipt's merchant copy
Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.
1 voteThank you for submitting your Idea to UserVoice.
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Renaming Guest 1, Guest 2, Guest 3...etc.
We need to be able to "rename' in the Clover Dining App tables/tickets that have multiple guests. This will help us:
1) Make a personal connection
2) Identify which guest ordered what
3) Simplify the billing process when we go to collect payment1 voteThank you for submitting your Idea to UserVoice.
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Percent Increase
Allow prices (VIA modifier) to be increased by a percentage vs flat dollar amount. For example, double liquor drink orders, etc.
1 voteThank you for submitting your Idea to UserVoice.
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Pre-Auth to keep a tab running via QR code ordering
There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…
1 voteThank you for submitting your Idea to UserVoice.
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