175 results found
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Clover online ordering website background colors and pictures
Can you allow merchants to change the background color or add a background picture to their Clover online ordering website?
2 votesThank you for submitting your Idea to UserVoice.
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Epson Printer Capabilities
Currently, the Epson printer connection with the Clover POS does not allow us to limit printing to only to-go orders or online/mobile orders. As a result, labels are being printed unnecessarily, which leads to wasted supplies.
We would love to explore adding this functionality to the integration, as it would help streamline operations and eliminate the need for additional labels going to waste.
Please let us know if this is something that can be supported now or considered for future enhancements.
3 votesThank you for submitting your Idea to UserVoice.
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Color coding menu options
Currently, the colors are assigned automatically and aren't helpful. For example, a Hot drink option button would be HOT and we would choose blue buttons for Cold drinks.
Also, we NEED two order tickets automatically printed. we have to waste too much time pressing more options and pressing print order.
2 votesThank you for submitting your Idea to UserVoice.
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Kiosk needs to be able to find the printer attached to the Station Duo.
Requiring an extra kitchen receipt printer in order to print kiosk orders at the counter can be a deal breaker for fast service, compact shops like specialty coffee shops. Currently, the kiosk cannot print to the receipt printer attached to the Station Duo. In order to print remotely (the only order printing that makes sense for a kiosk), one must purchase a separate kitchen printer and set that up to receive orders.
2 votesThank you for submitting your Idea to UserVoice.
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Pre-Auth to keep a tab running via QR code ordering
There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…
3 votesThank you for submitting your Idea to UserVoice.
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Need to have "CLOVER" ONLINE DELIVERY with DAYPARTS ABILITY for Breakfast vs Lunch Menu's etc...
Clover ONLINE needs to work WITHOUT Doordash AND ONLINE Menu needs ability to AUTO stop allowing Customers to order Breakfast items after a particular time ...
Support Advised has to manually be done every day - Thats nuts ;-)
2 votesThank you for submitting your Idea to UserVoice.
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Allow Kitchen Printing on the Essentials Service Plan
With the recent discontinuation of the Counter-Service Restaurant service plan, some smaller venues still need to print to a remote order printer, but do not have need for online ordering or the full features of Clover Dining as included in the Restaurant Growth plan.
12 votesThank you for submitting your Idea to UserVoice.
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Online Orders not syncing with POS inventory counts
Currently our online store does not sync with our POS when there are low counts on items. It recognizes 86 or sold out items automatically but NOT counts. This is detrimental as we have orders coming through in real time both in store and Online. Meaning we often oversell items on line that are sold out- IE - We have 2 turkey sandwiches left but someone can order as many as they want online. Please fix this!
2 votesThank you for submitting your Idea to UserVoice.
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Employee Permissions
We have teenage volunteers using the clover machines to raise charity for poor families, it's a wonderful Machine, however some of the teenagers are playing around with the camera and gallery app, taking videos with it, they managed to upload movies with adult content on it!!, as of now there is no way how I can lock down the machines from this happening, please advise, I had this problem by clover flex and clover pocket, didn't check your other machines
3 votesThank you for submitting your Idea to UserVoice.
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Fix Server Refunds
Full service restaurants have the following critical issue:
Server A accidentally closes out an order to the incorrect payment method, Manager A then refunds/voids the payment, then Server A adds the correct payment method.
In reports, it shows that Server A has taken 2 payments and that Manager A has performed 1 refund. This corrupts both the server and manager's sales reports and tip payouts.
Solution:
Please add the ability to have employees without refund permissions to still refund orders with a manager code in the same way employees can add discounts to an order with a manager code and…4 votesThank you for submitting your Idea to UserVoice.
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Print from clover go
Need feature for directly pushing clover go orders to printers.
I am taking orders from outside the restaurant using call forwarding when my team is busy! I am able to save the orders but i have to call someone at the restaurant and they will the order and push to the printer…!
They will be busy and missing printing which leads to delayed orders and customer grievances…!
You guys are giving that feature to third parties like doordash, uber eats, grubhub, stream.. etc.! Why cant you donit from your own app
Clover go?3 votesThank you for submitting your Idea to UserVoice.
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Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Modifiers negative value and cost tracking
Modifiers should allow a negative value. Like 1/2 portion for example.
3 votesThank you for submitting your Idea to UserVoice.
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Increase DoorDash delivery radius
I need to increase the delivery radius of DoorDash Drive to 30miles is set to 5miles. I live in Texas and everything is spread out
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk - Cash orders need OPTION to fire at time of order being placed!
Merchants need the OPTION (in settings) to fire orders to the kitchen from the Clover Kiosk EITHER at the time of the order being placed at the kiosk OR when the customer walks up to the counter. Currently, only the latter is possible, and only works for a portion of merchants, with certain workflows. Please amend/update the Kiosk settings, ASAP so that merchants can both make their own decisions and we can sell more Clover. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Add ability to QUICKLY add the first name (or a number) to the order
Pizza slice shop with a line out the door needs this feature ASAP. Front counter staff needs to be able to add a name to the order for the cooks to warm up slices at the front counter and whole pizza cooks to make them in the kitchen. That name needs to be printed on order receipts in Bold. We don't need to waste time trying to lookup customers, don't need to collect their phone number nor email nor save them in the database. We have hundreds of customers. We just to add their first name and have it visible…
1 voteThank you for submitting your Idea to UserVoice.
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Monthly View of Daily Item Sales Performance
Title: Monthly View of Daily Item Sales Performance
Description:
The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.
Requested Improvement:
We would like the ability to:
• View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
• Display this data in a monthly overview with…1 voteThank you for submitting your Idea to UserVoice.
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Items Sale Report
Because of food cost going up all the time, bakeries, sometimes have a lot of waste at the of the day. We need to be able to run a report that displays date, time, and items sold. That way we could have a better ideas on when to stop baking certain items during weekdays and weekends.
1 voteThank you for submitting your Idea to UserVoice.
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Training mode for Clover Dining app
Crucial for restaurants and bars to go over things like coursing, moving a guest, collecting a payment, splitting a check, etc.
2 votes -
Dayparts on Kiosk
The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.
3 votesThank you for submitting your Idea to UserVoice.
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