195 results found
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Be able to remove order note for online order
Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.
2 votesThank you for submitting your Idea to UserVoice.
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Multi-Location Menu Management: Maintain Consistent Item IDs Across Locations
Multi-location merchants using Clover Enterprise currently receive unique Clover Item IDs at each location, even when menus are centrally managed through Multi-Location tools. Testing confirmed that uploading and managing menus through Multi-Location still generates different Clover Item IDs per location.
This creates challenges for third-party integrations that rely on Clover Item IDs for product mapping. As a result, merchants operating multiple locations are forced to maintain separate menus and mappings for each store, despite managing inventory and menu updates centrally through Clover Enterprise.
Requesting an enhancement that allows items to maintain a shared/master Item ID across all locations within a…
1 voteThank you for submitting your Idea to UserVoice.
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Add a Built-in Utensils Request Option for Online Ordering
Clover Online Ordering should include a built-in utensils request option.
A simple checkbox such as:
□ Request utensils
during checkout would allow customers to request utensils only when needed.
The feature should be configurable so merchants can enable or disable it depending on local requirements and their operational needs.
Many jurisdictions, including California, require restaurants to provide utensils only when requested by the customer.
Major delivery platforms already provide this functionality.
1 voteThank you for submitting your Idea to UserVoice.
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View Register Layout
I’d like to request a new feature for the Clover Dashboard that would greatly improve workflow for managers and back‑office staff. Specifically, we need the ability to view the actual Register layout (button grid, categories, item placement, and folder structure) directly from the web Dashboard without accessing a physical Clover terminal.
This capability would help us:
Verify layout changes before pushing them live
Train new employees without needing a device present
Maintain consistent layouts across multiple terminals
Reduce interruptions to front‑of‑house operations
Currently, the only way to see the true layout is on the device itself, which limits remote management…
1 voteThank you for submitting your Idea to UserVoice.
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Allow Group Ordering
Please offer group ordering. A customer can send a link to multiple people so that they can choose what they want to order.
1 voteThank you for submitting your Idea to UserVoice.
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Add order types as a modifer on the item level - ability to remove tax at item level
In some states like Ohio, food is not taxed if it is taken to-go. Merchants using Clover have an extremely difficult process if merchants dining in want to add a to-go order to their tab. They first have to create a whole separate tab under the to-go order type. This removes the taxes. Then they have to combine it with the existing order. When you are extremely busy, especially at a breakfast spot where people take cakes and pies to go all the time, you don't have time for this. If you had order types as a modifier like *****…
1 voteThank you for submitting your Idea to UserVoice.
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Add options to print reports based on different variables
Add options to print reports based on different variables
- Start and end time (multiple reports per day, option to reopen drawer)
- Order types
- EmployeesAdd options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.
1 voteThank you for submitting your Idea to UserVoice.
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Generate Menu Images using AI
Clover should have a service where Clover can generate menu images or edit menu images for COLO using an AI service if a merchant does not have images available or the resources to capture or edit their own images.
2 votesThank you for submitting your Idea to UserVoice.
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Add pick up time to a label printer for online ordering
for online mobile ordering in a bakery- We have two areas where the orders print. Our coffee station uses a label printer but it does not print with the customers info or time of pick up. The only place that prints is on the order printer. There needs to be a way to add pick up time to a label printer for online ordering
1 voteThank you for submitting your Idea to UserVoice.
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Order detail
Under Sales Activity, the Order category used to show the details of the order. It no longer does. Please revert that section to the old way as showing the details of the order is extremely helpful.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to move subcategories to a different category
We need to move a subcategory to a different category easily.
1 voteThank you for submitting your Idea to UserVoice.
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Sort order of Modifiers within Mod Group
When adding a modifier group you should be able to drag and decide which modifier pops up first. For example, a pizza shop wants to select sauce, then cheese, then toppings. We should just be ablet to drag and move them or enter them the way we want them to come up. It defaults to alphabetical order.
2 votesThank you for submitting your Idea to UserVoice.
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Sales by Card Type on Condensed Report
Please add back sales broken down by Card Type on the condensed report. It used to be there about a year ago. Our managers could quickly and efficiently consolidate all card types with our POS. Now it's extremely difficult to do so. I'm not sure why you would change that. Please bring it back asap.
1 voteThank you for submitting your Idea to UserVoice.
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Group Hardware based on Business Area
It would be helpful to create a Group of hardware/registers based on any criteria. For example: Let's say we have four Clover Stations. Two of them are in our Main Counter area and the other two are in an "auxillary area". I would go to the Devices area and group Registers 1 and 2 as "Main" and registers 3 and 4 as "Aux".
Currently, when I run reports, I could Filter by Devices but it only allows me to select All or a single register. I'd like to be able to run reports for "Main" and "Aux" separately which include…
1 voteThank you for submitting your Idea to UserVoice.
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network printer sharing
In our restaurant, we started testing the Flex Pockets and servers love them, since they seem to work very well. All our servers hate the constant printer jamming in the Flex. Anyway, randomly I saw a screen in the Printers app on a station duo that seems to imply network sharing of printers is in "developer preview". I'm hoping it will allow my flex/flex pocket devices to share the usb attached printers on the solos and duos.
Also is there any way to volunteer our restaurant to prelaunch testing?
1 voteThank you for submitting your Idea to UserVoice.
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Ability to print reports on Kiosk
Kiosk should have the option to print out reports.
Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.1 voteThank you for submitting your Idea to UserVoice.
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Closing Out Invoice Options
I would like to suggest an enhancement to the Clover Invoicing system.
Currently, when an invoice is paid outside of Clover (such as by cash or check), there is no option to mark the invoice as "Paid" using those payment methods. The only available option is to cancel the invoice, which is not an accurate representation of what occurred.
It would be extremely helpful to have options such as "Paid by Cash" and "Paid by Check" so invoices can be properly closed and recorded as fulfilled. As it stands, invoices that have been successfully paid outside the system remain open…
1 voteThank you for submitting your Idea to UserVoice.
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See who transfers an order
We need to be able to see who transfers an order to another employee. Right now, an employee can transfer an order and we have no idea who placed to order originally or who transferred the order.
1 voteThank you for submitting your Idea to UserVoice.
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Online Order - Paying Cash in Store
Not everyone wants to provide credit card information online or they simply want to pay cash or debit in store. Please give consideration to making this possible.
1 voteThank you for submitting your Idea to UserVoice.
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Add Customer/ Customer history and Name to Dine in
Instead of guest being numbers such as guest 1 and guest 2. It would improve our service to our customers if we can add there name and customer information/ history especially for repeat groups and customers, even if they change it to color such as blue green and yellow it would server to better tend/ serve multiple guests at a table.
1 voteThank you for submitting your Idea to UserVoice.
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