99 results found
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Schedule special hours in store and online
Need to be able to schedule upcoming closures for Clover Online Ordering and even in store hours. Holidays, special hours (like early closure), etc. Right now, we have to completely disable Clover Online Ordering because we have no way to schedule it to be closed just for say, Christmas.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to Schedule Future Item and Price Updates in Inventory and MLWD
I need the ability to schedule item and price updates in Clover so changes can be prepared in advance and set to go live automatically at a future date and time. For example, if I update the pricing on bagged coffee today, I should be able to schedule that update to publish on Friday at 6:00 am when the store opens. This would prevent the need to either push updates early or wait until right before opening to make time sensitive changes.
I have explored existing options such as managing a single menu through the Multi Location Web Dashboard or…
1 voteThank you for submitting your Idea to UserVoice.
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Dayparts on Kiosk
The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.
1 voteThank you for submitting your Idea to UserVoice.
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Assign Default Order type to register
It would be helpful to be able to assign a different default order type to each register rather than having to choose the order type every time. For example, a drive thru register could be set to Drive Thru as a default order type to help minimize mistakes in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Online order default tips
When you make an online order, when you check out the tip function defaults to the lowest tip amount. If the customer doesn't check none, it will default to the lowest tip amount instead of None. we need that to default to None!!!!
1 voteThank you for submitting your Idea to UserVoice.
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Cutoff for online Orders
food preparation time should be the cutoff time for online orders
2 votesThank you for submitting your Idea to UserVoice.
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Automated Customer Referral Reward Program
Objective:
Increase customer engagement and new customer acquisition by incentivizing referrals with discounts.How it works:
Referral Code Generation:
Each customer receives a unique referral code printed on their bill after dining.
Sharing & Rewards:
The customer shares the code with a friend.
When the friend uses the code:
Both the referrer and friend get a 10% discount.
The friend receives a new unique code to share further.
Automation & Tracking:
Codes are unique and single-use.
Self-use is prevented.
System automatically tracks code usage and applies discounts.
Integration:
Leverages Clover POS capabilities and/or third-party referral/loyalty apps.
Ensures seamless automation without…
1 voteThank you for submitting your Idea to UserVoice.
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Refund Not Appearing on Server Report
Options are everything! If an employee cannot have permission to perform a refund, Clover should allow a manager or admin to use their password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting and the Server reports are NOT accurate. We should have the permission to make it either way.Please add this feature. You have it already for discounts.
1 voteThank you for submitting your Idea to UserVoice.
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Print each item on order separately option
We need an option to be able to print each item from an order separately, currently now the option does exist but it puts everything on one receipt and separates each item with a line. Instead of a line we need each item printed alone. I did find an app that does allow it name Smart Print but it also has a lot of bugs.
For the restaurant we Run there’s multiple cooking stations and i need items separately to give to those cooking stations.
1 voteThank you for submitting your Idea to UserVoice.
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UberEats integration
Its nothing with the website its more with the UberEats integration.
The modifiers needs to have a setting where my client can select the same modifier multiple times.
Lets say i have a food combo that comes with 3 sides i want my client to be able to select 1 side 3 times if they wish to do so just like its possible to do with the ubereats interface.1 voteThank you for submitting your Idea to UserVoice.
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Online Reservations & Communication
Restaurant Table Reservations:
Allow restaurants to utilize an existing Clover Booking feature (currently available for Retail/Services plans) for online table reservations.Make this booking feature available a la carte in the Clover App Market as a stand-alone add-on for any SaaS plan, not just the Services plan.
Advanced Reservation Options & Fees:
Allow advance booking options up to one year.
Enable the option for the merchant to apply a non-refundable or refundable booking fee at the time of reservation, which can then be applied against the customer's final bill at checkout.
Automated Customer Messaging: Implement text messaging (SMS) notifications for:
…
1 voteThank you for submitting your Idea to UserVoice.
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Improve Shifts App calendar for time edits on Web Dashboard
Time punches can be edited from the web dashboard but the calendar picker does not allow the user to pick the previous day and only allows who hours to be selected. This is not useful to correct time when an employee forgot to clock out the previous day and/or the time is something other than the whole hour.
Users can click into the field an manually adjust the date and time, but the date picker should either be eliminated or functionality improved.
1 voteThank you for submitting your Idea to UserVoice.
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Set menu per item or user passcode
Set a menu and or hide menus based on device (serial number or user passcode) The idea here is for a bar to automatically to open register and see the bar menu, coat check to see the coat check menu, pool side to see the pool side menu, full service in the restaurant. This way a single account can be customize by department.
1 voteThank you for submitting your Idea to UserVoice.
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Fix Server Refunds
Full service restaurants have the following critical issue:
Server A accidentally closes out an order to the incorrect payment method, Manager A then refunds/voids the payment, then Server A adds the correct payment method.
In reports, it shows that Server A has taken 2 payments and that Manager A has performed 1 refund. This corrupts both the server and manager's sales reports and tip payouts.
Solution:
Please add the ability to have employees without refund permissions to still refund orders with a manager code in the same way employees can add discounts to an order with a manager code and…1 voteThank you for submitting your Idea to UserVoice.
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Add pay rates to multi-location management
Add employee pay rate with the ability to vary by location.
1 voteThank you for submitting your Idea to UserVoice.
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Add label printers to Flex and Flex Pocket
It was great to add Label Printers as networked printers, but the printers aren't available on Flex and Flex Pocket. Please add as we continue to have to use 3rd party apps for label printing.
1 voteThank you for submitting your Idea to UserVoice.
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Discount Code for Online Orders
Ability to create a Discount Code for On-Line ordering. For example you have a promotion on social media where people get a 10% Discount on Wednesday with the Code WED10 that they would input while ordering online.
1 voteThank you for submitting your Idea to UserVoice.
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***** is using a bundle software option where you can add your online marketing your online ordering and all these other features bundled fo
I have ***** reps in my area in Oklahoma City that are going around poaching my Clover merchants at restaurants because they’re able to keep all of the stuff inside ***** and offer it at a lower cost than what they’re paying to add on third-party apps with Clover these features include online ordering marketing online Accounting and all these other features is there a way that we can bundle these things to make it cost-effective for Clover and not have a whole bunch of third-party options.
1 voteThank you for submitting your Idea to UserVoice.
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Customize menus on separate devices on the same merchant number
I have had a few restaurants that have bars included in the restaurant, and they would like to be able to have customization options on printing seats and the layout of the menu as far as categories based upon whether the device is at the bar or the devices in the restaurant we need to be able to differentiate the layout of the menu from one device to the other and we also need to be able to decide whether or not we want smart tipping or tip at the device as opposed to tip on the receipt between the…
2 votesThank you for submitting your Idea to UserVoice.
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Add Pictures to Items on the POS Terminal
The cashiers should be able to select items from catagories by looking at pictures. Not just text and color
3 votesThank you for submitting your Idea to UserVoice.
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