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  1. two factor authentication needs to be improved

    24 votes

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    8 comments  ·  Management Functions » Employee Management  ·  Admin →
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    Leo Pedersen commented  · 

    Reposting as "Communications" closed the original thread without explaining if any changes have been made...

    https://www.clover.com/en-ca/help/two-factor-authentication
    This page describes the ability to use an authentication app for two-factor authentication.

    However, it is impossible for a new customer to reach their account page in the first place without using SMS.

    Telephone help line was unable to help with this without first requiring SMS.

    Please fix your website or train your staff how to allow use of an authentication app WITHOUT requiring SMS 2FA first.

    Leo Pedersen supported this idea  · 

  2. Two-Factor Authentication is NOT user friendly at all!

    17 votes

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    2 comments  ·  Management Functions » Employee Management  ·  Admin →
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    Leo Pedersen supported this idea  ·