Currently, the system only allows for 1 reminder per invoice. This does not help secure payments for invoices that have gone outstanding for over 30 days. I was told by customer support to cancel the invoice and re-create it to obtain a new invoice #, and then send the new invoice. That is an accounting nightmare. Can the system be programmed to allow for multiple reminders, sent when needed, according to my business needs?
Currently, the system only allows for 1 reminder per invoice. This does not help secure payments for invoices that have gone outstanding for over 30 days. I was told by customer support to cancel the invoice and re-create it to obtain a new invoice #, and then send the new invoice. That is an accounting nightmare. Can the system be programmed to allow for multiple reminders, sent when needed, according to my business needs?