The ability to do refunds by the item or exchanges in any capacity is a really basic POS function that is missing.
I just had to do a fake transaction to get the total of the returning items with taxes, and then do another fake transaction to get the total of the new items with taxes, and then calculate the difference with my calculator, and then do a manual refund for the difference. I also have to log that information separately, since clover isn't going to pass along what amount from that refund was taxes and what wasn't, I'll have to manually sort that out in my accounting software later.
The ability to do refunds by the item or exchanges in any capacity is a really basic POS function that is missing.
I just had to do a fake transaction to get the total of the returning items with taxes, and then do another fake transaction to get the total of the new items with taxes, and then calculate the difference with my calculator, and then do a manual refund for the difference. I also have to log that information separately, since clover isn't going to pass along what amount from that refund was taxes and what wasn't, I'll have to manually sort that out in my accounting software later.
All for a simple exchange.