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Ruben Ceballos
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Ruben Ceballos
supported this idea
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We operate a membership-based gym and rely heavily on recurring billing.
Currently, Clover requires us to manually enter card information into Virtual Terminal to create recurring payment plans. This creates two major limitations:
When customers are physically present, we cannot swipe/tap their card on the Clover device and directly enroll them into a recurring plan. Instead, we must manually key the card into Virtual Terminal. This increases friction and introduces unnecessary card-not-present risk when the card is physically present.
There is no option to send a recurring payment signup link where customers can securely enter their own card information to start a membership. Competitors allow merchants to create a subscription and send a link. The customer enters their own payment details, and recurring billing begins automatically.
For membership-based businesses (gyms, studios, coaching, etc.), this is a major efficiency issue. If a merchant has 100 recurring clients, Clover requires manual entry for each one.
Requested improvements:
• Allow card-present swipe/tap on Clover device to securely store a card on file and immediately attach it to a recurring plan.
• Allow merchants to generate and send a recurring payment signup link so customers can enter their own payment information securely.
• Enable a fully digital recurring enrollment workflow without requiring manual Virtual Terminal entry.