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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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Merchants on the Retail Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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13 results found

  1. Ability to send Invoices by text from Clover go and Dashboard

    Merchant would like the option to send invoices by text, not just email.

    13 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  2. Allow more then one reminder to the client to pay their invoice.

    Today you can only send one reminder to the client to pay their invoice. Most other providers allow you to send as many as needed to encourage payment.

    Today you have to cancel an invoice after sending one reminder and create a new one. This is a waste of time.

    11 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  3. Invoice number prompt

    Please add the ability for the Mini 3 to prompt for an invoice number. I could do it on the Mini 2 so I know it is possible. I don't want to have to go through the register to enter an order number.

    4 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  4. Invoices on Clover Go look different than on the Dashboard

    The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.

    2 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  5. INVOICES! Needs revamped to work with boutiques and retailers!!!

    INVOICING IS LACKING and not professional for the customer. It’s absolutely not user friendly or fair to boutiques or retailers selling multiple items and charging shipping unless I am missing something. PLEASE look at PayPal’s invoicing for reference. My biggest questions are….Why does Clover only allow one total for invoicing? Why does Clover not have a SHIPPING option?⬇️

    1. You can only put a total on the invoice. If I am selling multiple items to a customer. For instance, a shirt, jeans and a piece of jewelry. You need to have a option to add each individual item to the invoice…

    2 votes
    1 comment  ·  Invoice  ·  Admin →
    How important is this to you?

  6. Automatically attach PDF invoice/receipts to emails

    Attach PDF invoice/receipts to the email.
    I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.

    If the PDF was attached it could simply be forwarded to QuickBooks online.

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Allow us to correct an email address and send and existing invoice.

    Currently if you put in an email address wrong, you have to edit the customer to correct the email and then you have to create a new invoice. You can not send an existing invoice to the corrected email.

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Paid invoice notification

    I feel there should be a way that you should be able to choose if you would like a paid invoice notification or not. Some merchants don’t want that and some do. Thank you.

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Invoices with rebate

    It's impossible to send an invoice to our customers if a "rebate" is included in it. We only do business with invoices to our buyers, and I would like to create a rebate for some of our preferred customers or our employees... I do not wish ta create a list of items in wich I would have 3 identical items with 3 differents prices...
    Please program the virtual dashboard so this would be possible.
    Thank you

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  10. invoice number keypad

    invoice keyboard option to use number pad instead of qwerty like the sales amount keypad

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  11. processing fees

    we need to be able to check in real time what the credit card fee is that we are being charged for each transaction. because your invoice system directs the payments to the bank without pausing for authorization we are now incurring fees on every invoice instantly on payment. BUT if the customer changes their mind in a few minutes or the next week we are unable to know what fees to charge them for making the return that quickly. 30 days is far too long to wait and not know what to charge the customer that is returning the…

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  12. Prompt for Invoice Number for Telecheck Payments

    Please allow there to be a prompt for Invoice Number when processing Telecheck Payments

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  13. Invoice- Customer name settings

    When creating a new customer for an Invoice - the last name cannot have a space in it - so for instance we cannot create a customer with the last name " Von Trapp". Clover support tried to tell me this was by design that back end banking systems don't support this (which I question very heavily because the First Name field allows for spaces) but even if that is the case they have to make the front end invoice support this because that invoice becomes a legal document so has to be able to display a customer's actual name.

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
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