Settings and activity

17 results found

1. More detailed Employee report export

   26 votes

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   6 comments  ·  Reporting Functions » Employee Reporting  ·  Delete…  ·  Admin →
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   Tamra Henning commented  ·  Jan 19, 2023  ·  Delete…

   There is not a good way to get a detailed employee report off the device to use when a server is closing out their shift. Server Banking requires the breakdown of cash sales, which really needs to be on this report! Net Sales and Revenue Class would also be very beneficial on the Employees report since many servers tip out the bartender and bussers based on their net sales by revenue class.

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   Tamra Henning supported this idea  ·  Jan 19, 2023

2. Re-Ordering and Opening transactions when completed

   29 votes

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   0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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   Tamra Henning supported this idea  ·  Jan 19, 2023

3. Keep tab open after partial payment

   3 votes

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   0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Delete…  ·  Admin →
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   Tamra Henning supported this idea  ·  Jan 19, 2023

4. Virtual Terminal Partial Refund

   40 votes

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   Started  ·  5 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Tamra Henning supported this idea  ·  Jan 19, 2023

5. Option to require a reason for refund

   41 votes

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   1 comment  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   
   

   This will be available in a future release. It will be an optional setting for the merchant. 

   
   

   Thanks,

   Clover Product

   Tamra Henning supported this idea  ·  Jan 19, 2023

6. Void a refund

   44 votes

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   3 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   
   

   This feature is under review. 

   
   

   Thanks,

   Clover Product

   Tamra Henning supported this idea  ·  Jan 19, 2023

7. Tips On Tablet Screen AND Printed Receipt

   48 votes

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   9 comments  ·  Taking Payments » Tipping  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   
   

   This feature is under review. 

   
   

   Thanks,

   Clover Product

   Tamra Henning supported this idea  ·  Jan 19, 2023

8. Discount Reason Prompt

   60 votes

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   4 comments  ·  Taking Payments » Discounts  ·  Delete…  ·  Admin →
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   Tamra Henning supported this idea  ·  Jan 19, 2023

9. Ability to refund & purchase before closing the transaction out

   64 votes

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   10 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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   Tamra Henning supported this idea  ·  Jan 19, 2023

10. Ability to Void transactions

    71 votes

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    5 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release.

    
    

    Thanks,

    Clover Product

    Tamra Henning supported this idea  ·  Jan 19, 2023

11. Support partial refund on previous/older transactions

    92 votes

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    20 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello, 

    
    

    This will be available in a future release. 

    
    

    Thanks, 

    Clover Product

    Tamra Henning supported this idea  ·  Jan 19, 2023

12. Set default order type by device

    5 votes

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    1 comment  ·  Devices/Hardware » Clover Station Duo  ·  Delete…  ·  Admin →
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    Tamra Henning supported this idea  ·  Sep 11, 2022

13. Provide Total Sales Reporting for Open Orders

    1 vote

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    0 comments  ·  Devices/Hardware » Other Device/Hardware Suggestions  ·  Delete…  ·  Admin →
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    Tamra Henning shared this idea  ·  Sep 11, 2022

14. Add note when deleting order

    6 votes

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    1 comment  ·  Devices/Hardware » Clover Station Duo  ·  Delete…  ·  Admin →
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    Tamra Henning supported this idea  ·  Sep 11, 2022

15. Need Guest Head Count

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    0 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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    Tamra Henning shared this idea  ·  Sep 11, 2022

16. Guest count in Clover Dining

    16 votes

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    4 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Delete…  ·  Admin →
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    Tamra Henning commented  ·  Aug 31, 2022  ·  Delete…

    I just had my largest restaurant sign up with Clover, after coming from Toast, and they were very disappointed that guest count is not reported anywhere. It is odd that the data isn't somehow available, when it seems to being inputted into the system through Clover Dining by the server having to select the number of guests upon opening a ticket/table. They said this is how they track their average guest check, note trends during price changes and prepare for "big weeks" by looking at guest counts on the same day in previous years.

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    Tamra Henning supported this idea  ·  Aug 31, 2022

17. Hourly Sales by Rev Class or Category

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    0 comments  ·  Reporting Functions » Reporting Functionality  ·  Delete…  ·  Admin →
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    Tamra Henning shared this idea  ·  Apr 20, 2022