Settings and activity
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An error occurred while saving the comment B. Winings shared this idea ·
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INVOICING IS LACKING for retailers that sell multiple items. Unless I’m missing something, as it is now, you can only add a grand total to a invoice. Retailers sell multiple items and the customer needs it itemized on the invoice just as it is on a receipt. Next, you don’t have a shipping option on your invoices? Why not? Questions below…
1. You can only put a total on the invoice. If I am selling multiple items to a customer. For instance, a shirt, jeans and a piece of jewelry. You need to have a option to add each individual item to the invoice and not just a total. The customer needs to know what they are paying for just like a receipt shows!? I guess I could add each individual item to the notes but how unprofessional and that takes too much time. Just allow Clover users to add each item versus just a total. Yours is actually the only one like this. All other platforms allow you to add each individual item to the invoice so the customer knows what they are paying for. Yours is set up for food maybe or would be ideal if the customer was only selling one item. Please look at PayPal’s invoicing system for reference because they are very professional looking.
2. Your invoicing system was obviously created for restaurants. You only have a option for TIPS? I am a retail boutique and not food. Anything I send, I have to charge shipping. Tips and shipping are not taxed so I cannot add it into my total because it taxes it and you don’t charge taxes on shipping or tips. I have to put the shipping in the TAX option and then explain to the customer it’s not a tip and that it’s shipping. It looks extremely unprofessional. Why don’t you add a shipping tab for retailers just like a tip option or let the customer choose tip or shipping from a drop down? Or again, if you made where we could add each individual item as PayPal does, then I could add it there and just choose no tax on shipping.
It’s time to update your invoicing so retailers can add multiple items and shipping versus just a total with no explanation on what the customer is paying for.