I have a restaurant with 1. POS in front of the restaurant that ONLY takes "take-out orders", 2. POS in back of the restaurant by phone that takes ONLY "pick-up-orders", and 3. Flex handhelds that takes ONLY "Dine-In" orders.
Our default is set to "Dine-In" as our flex users needs to be fast. Problem is that our servers and host "forgets" to select the proper order type for Pick-Ups and Take-Outs and the orders are going into the kitchen as dine-in.
10 minutes later, food comes out of the kitchen on plates and servers ends up tossing the food in garbage and we need to re-make the orders.
If we can select the default order type by device, this can be prevented 100% of the time so please add this functionality to the devices. We are so razer thin on margin and wasting food that costs 60-70% food+labor 2-3x a day is eating up the tiny profit margin, if any that we have.
J P supported this idea ·
I have a restaurant with 1. POS in front of the restaurant that ONLY takes "take-out orders", 2. POS in back of the restaurant by phone that takes ONLY "pick-up-orders", and 3. Flex handhelds that takes ONLY "Dine-In" orders.
Our default is set to "Dine-In" as our flex users needs to be fast. Problem is that our servers and host "forgets" to select the proper order type for Pick-Ups and Take-Outs and the orders are going into the kitchen as dine-in.
10 minutes later, food comes out of the kitchen on plates and servers ends up tossing the food in garbage and we need to re-make the orders.
If we can select the default order type by device, this can be prevented 100% of the time so please add this functionality to the devices. We are so razer thin on margin and wasting food that costs 60-70% food+labor 2-3x a day is eating up the tiny profit margin, if any that we have.