Settings and activity
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2 votes
This is planned work for the second half of 2024.
Thank you for your feedback.
Alice supported this idea ·An error occurred while saving the comment -
5 votesAlice supported this idea ·
Currently, Clover has a 3 day payment processing window. If a customer pays off their balance and we stop the recurring payments within the 3 days before their payment date they still get charged the set payment.
We have had this happen with people paying their accounts off early, right before their due date, OR requesting to stop the recurring plan within the day window and having on control over that.
Seems to our office that the cardholders should be able to have control over their cards, hold on a payment, or stop the recurring payments at any time.
We came from Payeezy, where payments could be paused/stopped at anytime and no charge would run. We miss that capability.