4 results found
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The feedback option on help.clover.com should link to this uservoice web page for optimal feedback.
when you go to help.clover.com, the feedback doesn't work. If we had the feedback button link directly to this uservoice website, it would increase feedback submitted by other merchants.
15 votes100% agree and we are working on it.
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support
Ticket Tech Support. The system should have a ticket system into the administration dashboard to report technical problems with out the need to call clover support. Very easy to use and they should have response from someone asap.
13 votes -
Clover Help - The documentation has no screenshots, and is too topical especially for set up. I found it to be completely lacking and unhelp
Clover Help- The documentation has no screenshots, and is too topical especially for set up. I found it to be completely lacking and unhelpful.
4 votes -
Allowing the merchants the ability to cancel recurring payments within 24 hours.
Allowing the merchants the ability to cancel recurring payments within 24 hours. Currently merchants have to cancel recurring payments at least 5 days in advance. Merchants are requesting the ability to cancel recurring payments faster than the 5 days turnaround time. Some merchants are reporting that recurring payments are still charging customers even after they cancel the recurring payments. Engineering advised that merchants must cancel recurring payments at least 5 days in advance.
2 votesThis is planned work for the second half of 2024.
Thank you for your feedback.
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