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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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4 results found

  1. The feedback option on help.clover.com should link to this uservoice web page for optimal feedback.

    when you go to help.clover.com, the feedback doesn't work. If we had the feedback button link directly to this uservoice website, it would increase feedback submitted by other merchants.

    15 votes

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    1 comment  ·  Admin →
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  2. support

    Ticket Tech Support. The system should have a ticket system into the administration dashboard to report technical problems with out the need to call clover support. Very easy to use and they should have response from someone asap.

    14 votes

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    Planned  ·  3 comments  ·  Admin →
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  3. Clover Help - The documentation has no screenshots, and is too topical especially for set up. I found it to be completely lacking and unhelp

    Clover Help- The documentation has no screenshots, and is too topical especially for set up. I found it to be completely lacking and unhelpful.

    4 votes

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    Planned  ·  0 comments  ·  Admin →
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  4. Allowing the merchants the ability to cancel recurring payments within 24 hours.

    Allowing the merchants the ability to cancel recurring payments within 24 hours. Currently merchants have to cancel recurring payments at least 5 days in advance. Merchants are requesting the ability to cancel recurring payments faster than the 5 days turnaround time. Some merchants are reporting that recurring payments are still charging customers even after they cancel the recurring payments. Engineering advised that merchants must cancel recurring payments at least 5 days in advance.

    2 votes

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