Settings and activity
51 results found
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4 votes
Trey Burke
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37 votes
We agree having transaction details in the batch would be useful for reconciliation. We're thinking through the requirements and design.
Trey Burke
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22 votesTrey Burke
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49 votesTrey Burke
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7 votes
Hello,
This will be available in a future release.
Thanks,
Clover ProductTrey Burke
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59 votesTrey Burke
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35 votesTrey Burke
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23 votesTrey Burke
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22 votes
An error occurred while saving the comment Trey Burke
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12 votesTrey Burke
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39 votes
Hello,
This feature is under review.
Thanks,
Clover Product
An error occurred while saving the comment Trey Burke
commented
I agree 100%. We get this request from a bunch of our merchants that we have upgraded from old terminals (ie Verifone VX520, FD130, etc). They had the ability to batch out devices separately with old terminals, and it seems like this should be available in the Clover. A good example is a car dealership. They might have one MID for their dealership and have multiple devices in different departments (ie Service dept, Parts dept, Finance, Body Shop) and each department has different hours and may batch out at different times of the day. The would want a batch report for their own department to turn into the accounting department each day. This would be a HUGE win if Clover can add this feature. And to make it even more beneficial, if the batch report could have a way to include detailed transaction list on the batch report. This is also done on FD130 terminals and VX520 terminals, but not currently available in Clover. Clover, please contact me directly if you need any case studies or examples.
Trey Burke
supported this idea
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I completely agree. Most merchants forget to press the DONE button after running a sale in the Clover SALE app. They don't have to press DONE when using an FD130 terminal or anything similar. It ends up Voiding the transaction and they don't get paid. They have to call the processor and ask for an Auth log from First Data to get the full cc number so that they can rekey since the customer is already long gone. Please remove the DONE button or create a processing option somewhere to turn it off. Thanks Clover!