Settings and activity
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11 votes
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47 votes
David Eberting
supported this idea
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54 votesDavid Eberting
supported this idea
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215 votes
Hello,
We have started the work to enable an "ability to edit paid orders".
Thank you so much for your feedback,
Clover Product team
David Eberting
supported this idea
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An error occurred while saving the comment David Eberting
commented
This is needed but this might help in some of the scenarios.
First you have to have the correct permissions.
Go to the order in "Orders" app, click the order, click Exchange/Refund. If there is an error on one item you can select "refund Item" and refund that item. If you have to do a new charge for the correct item than it's a complete rebuild.
If you took a payment on the wrong ticket and nothing on the ticket needs to be edited, "Orders", Exchange/Refund, refund payment, now it will let you add a payment to that ticket (but not edit items on it). -
15 votes
An error occurred while saving the comment David Eberting
commented
This is already available for Order Receipts. Go to Order Type, Add *****TO GO***** as the order type and that is what will print on the ticket if you select it when starting the order.
You can also edit that order type in register if in the middle of an order you realize you have the wrong order type. Go to the three little buttons top left, the option to change order type is there. -
12 votesDavid Eberting
supported this idea
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Yes there is a way to have the table number print or the order number. If you need both order and table the only way to do it is to select "Manual" in Order Numbers and manually enter it each time.