20 results found
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Sub Modifiers
When programming a menu for a full service restaurant. We need Sub Modifiers!!
Lets say the Item is Spaghetti that comes with choice of soup or salad.
Right now the modifier has to read: Every kind of soup and every kind of salad option.
It would be nice if a modifier was able to be programed that said "soup" and then "salad".
Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.
367 votes -
Multi-Level Menu Options
The menu will only go one level deep. For a full service restaurant with a full bar, they have to have too many tabs because the menu won't go more than one level. They have to have a menu option for each type of liquor in order to list the corresponding cocktails and liquors rather than selecting liquor, then the type, then the ******** ordered.
76 votesThank you for reaching out to Clover. We will review this.
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Easier way to reorganize modifiers on each item to create an easy flow when customer places order. Master list too complicated
Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…
66 votes -
Clover Dining: Merging Tables - Combining Tables for Large Groups
FSR clients need the ability to combine or merge two tables together to accommodate large groups. They need to be able to combine to tables from their dining room layout to make one new table, rending the other unavailable. Example: merge two tables together and auto generate a table # combining the two (A1 + A2 = A1A2). This and the ability to remain in table once firing are required for FSR.
51 votes -
Online delivery option for businesses who already pay and provide delivery drivers.
Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..
My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…
19 votes -
Send sms - when phone order or QSR order is complete
Option to Send sms - text to customer when order is ready from counter service restaurant or table service Restuarant
15 votes -
Show Modifiers without showing their price on Payment Receipts
Currently Payment receipts have 3 different options for modifiers.
- Show All Modifiers
- Show Only Priced Modifiers
- Dont Show ModifiersIt would be nice if Clover offered a 4th option that a lot of other POS systems do. This option would be to "Show Modifiers without Price". Essentially this will show the modifiers on each item but the up charges for each item would just accumulate to the items subtotal instead of showing them listed individually.
For example. If I had a burger that cost $8.99 and I added an "Extra Patty" modifier for $1.50. Currently Clover's receipts…
8 votes -
Different Service Charge Auto Gratuity per Section in Clover Dining
Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.
8 votes -
Print Status on Clover Dining Table Map
Add a print status icon to the Clover Dining "tables" and "bar and more" items showing the print status of the table/order. Perhaps a printer logo colored red when nothing has printed, yellow when some item have printed and green when all items on a ticket have printed.
Similarly add a kds icon perhaps displaying white for no activity, yellow for active orders, red for orders past the bump threshold and green when all items have been bumped.
These enhancements would allow managers to quickly identify what tables/orders have fired to the kitchen and there completion progress. Takes too much…
8 votes -
Negative Modifiers
If someone doesn't want a topping on a sandwich, then we'd like to be able to deduct that from the price so that they aren't paying for something they aren't getting anyhow. This isn't a standard practice pretty much anywhere but for our business we'd like to set ourselves apart by offering it.
6 votes -
Inventory Numbers on Modifiers
We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.
For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…
6 votes -
Under custom item please get rid of the default wording custom item. Just leave this blank
Get rid of default wording “custom item” leave this blank
5 votes -
Kiosk and KDS Issues
I have a problem with KDS and the clover Kiosk
First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…4 votes -
Make an item to go at a sit down table
All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.
3 votes -
Kiosk Items and pricing should not be grouped with Online
I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…
3 votesHello, Thank you for your feedback. We will evaluate this and come up with a solution that works for you.
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Menu by terminal
Menus or specific categories that can be viewed at assigned terminals
1 vote -
Group Line Items on kitchen printer
Currently you can Group line items for "order receipts" but this does not Group line items when printing to a Kitchen Printer. It comes out like this
ITEM
ITEM
ITEM
We'd like an option to do
3x ITEM
1 vote -
KDS
Will like to See more items on the KDS which is currently seeing only Three
1 vote -
Need ability to "Edit Menu Prices" for selected items
Need ability to "Edit Menu Prices" for selected items not just the entire menu. We have a menu that is marked up by 30%. When I add a new menu item, it is not marked up and there is no way to do it, other than duplicating the item. Now you have 2 items to manage for 1 item. Ideally would like the "Edit Menu Prices" feature to be applied to only the selected items.
1 voteThanks for reaching out to Clover. We acknowledge your need and will review it. In the mean time, you may want to try this work around. When you add a new item into the menu (that already had a price adjustment), you can change the item price of only that item within the menu so that it is in par with your menu mark up price.
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KDS display
the KDS will display ( totals or "all days"). if there are 3 orders in the KDS, it will display the "all day" totals in the queue , if there are 2 NY steak orders on all three orders, the KDS will display they are a total of 9 NY steaks that are needed
1 vote
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