182 results found
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"Repeat" or "+" button
We need the ability to + or repeat a fired item, without giving the access to void printed items. This is critical and has been voted up several times. PLEASE MAKE THIS AVAILABLE!
3 votes -
SALES BREAKDOWN (FOOD AND LIQUOR)
There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.
4 votes -
Kitchen Printer Chit Customization
I am all in with Clover if I could only adjust the Kitchen Printer Chits. I need a compact and readable printout. Kitchen efficiency is above all else in my casual dining restaurant.
The current order printer setup in the kitchen is too large, too spaced out, hard to read font, and splits items up by table and guests. The kitchen just needs items to make and in the mods in a simple condensed format please.
2 votes -
include service charge taxes
New Florida State Law states, Service Charge must be taxable, tips are optional to include or exclude taxes, but additional service charges needs to be taxable, please set this up for Service Charges as new state law required for the subtotal of line items sold and service charges to be taxed.
9 votes -
Order Type Highlights
During Extremely busy periods, line cooks and expediterts have a tendency to not pay attention to order type. Sometimes "To-Go" orders get plated and have to be replated in to-go containers.
If order types could be color coded on the KDS displays, it would help distinguish between order types and minimize plating errors.
3 votes -
Subcategory
Need unlimited amount of Subcategories. And also would like to be able to set up Items in the correct Subcategories on Terminals not only dashboard.
Templet spreadsheet does import subcategories in correctly when you export and re-import that same report. It puts all Subcategories in Category.
Needs to add a Subcategory Column on the Items tab.4 votes -
Shift review
You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…
2 votes -
Dayparting
Now that we have Dayparting for our menus, we need to have the same ability to work with the pickup services like DoorDash, Uber Eats, Grub hub and all others.
13 votes -
KDS Font
It would be great to have the option to change the KDS font size larger, for both the item and modifiers. The modifiers are especially hard to read because the font is gray instead of black.
2 votes -
Menu Hours for Online Ordering
We need to be able to add Breakfast Menu Times to our Cafe hours. Hope House Cafe.
We use online ordering and Doordash options, but are not able to enter hours and have this option available for online ordering.We are currently having to manually enter and remove them daily for Breakfast Menu ITems.
11 votesHello, Thanks for reaching out to Clover. We are working with our online ordering partners like Doordash to get this feature out to you. Thanks.
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NO SALE Button for bars
We need a button in the Register app that says NO SALE that a bartender can quickly hit to open cash drawer. I have a merchant that has 7 pool tables 10 dart board machines and is constantly making change -- the way it is now is not ideal with having to enter a reason to open the drawer. The 3-4 clicks is too many for a fast pace bar that has 5 Station Solos.
2 votesHello! Thank you for your feedback. We are planning some updates to cash drawer workflow and will take your feedback into consideration. Bars are high pressure environments and understand the need to be able to do key actions faster. Thanks again!
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kitchen display volume
Ability to either connect an external speaker or increase the max volume on a KDS to alert staff in noisy kitchen environment.
1 vote -
fire online orders to kitchen printer based on pickup time standard preptime
Online orders fire expo tickets and kitchen order tickets immediately when placed even if that is days in the future. This activity requires the kitchen to archive future orders and physically manage order tickets based on pickup time.
Online aggregators are firing orders based on prep time and pickup time making them much more efficient. Any kitchen using kitchen printers and/or 3rd party kds has to stay with the aggregators because of this limitation.
7 votes -
Online Orders not syncing with POS inventory counts
Currently our online store does not sync with our POS when there are low counts on items. It recognizes 86 or sold out items automatically but NOT counts. This is detrimental as we have orders coming through in real time both in store and Online. Meaning we often oversell items on line that are sold out- IE - We have 2 turkey sandwiches left but someone can order as many as they want online. Please fix this!
2 votes -
ORDER TYPES ON KITCHEN RECEIPTS
WITH CLOVER DINNING HAVE THE OPTION TO REMOVE ORDER TYPE WHEN DEALING WITH TABLES.
ITS CONFUSING WHEN THE DEFAULT ORDER TYPE IS "TO-GO" AND THE ORDER RECEIPT READS -
DINNING ROOM TABLE 5
TO-GO2 votes -
Customizable Customer Input Field on Clover Kiosk (Buzzer/Table Number Option)
Clover Kiosk needs the ability to include a customer input field during the order process, allowing customers to enter either:
A buzzer number (for merchants using pagers for pickup orders), or
A table number (for merchants offering table tents for dine-in service).
The field should be customizable by the merchant, with the ability to:
Enable or disable it
Choose the label (e.g., “Enter Buzzer Number” or “Enter Table Number”)
Make it required or optional based on the merchant's workflow
This would significantly improve the kiosk experience for businesses that use buzzers or table service and help streamline order fulfillment.
13 votes -
solo station needs contactless payments
solo station needs to have contactless payments - its inconvenient for the merchant and servers to not use their employee cards or fingerprint without the ability to run cards that are contactless. its forcing them to get a 3 piece equipment where it takes space but also no finger printer read or employee card reader, where servers can memorize the number by a look and have access to the terminal. this has happened with several restaurants
8 votes -
reporting
Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.
The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.
This is important for employees and their manager when checking cash deposits at the end of their shifts.
2 votes -
Cash transactions included on server report
Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.
3 votes -
Route Orders by Order Type
The ability to route items to the kitchen based on order type. For example, a kitchen that wants to send to go /online orders to a specific printer located in the kitchen and dine in orders to a different printer. This is great for restaurants that have a separate kitchen preparing to go and online orders. Right now, the work around is to create duplicate items, Fries (For Here) and Fries (To Go). Although this works, it makes item reporting and menus more confusing.
1 vote
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