132 results found
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Dayparting
Now that we have Dayparting for our menus, we need to have the same ability to work with the pickup services like DoorDash, Uber Eats, Grub hub and all others.
8 votes -
Menu Hours for Online Ordering
We need to be able to add Breakfast Menu Times to our Cafe hours. Hope House Cafe.
We use online ordering and Doordash options, but are not able to enter hours and have this option available for online ordering.We are currently having to manually enter and remove them daily for Breakfast Menu ITems.
7 votesHello, Thanks for reaching out to Clover. We are working with our online ordering partners like Doordash to get this feature out to you. Thanks.
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Show Modifiers without showing their price on Payment Receipts
Currently Payment receipts have 3 different options for modifiers.
- Show All Modifiers
- Show Only Priced Modifiers
- Dont Show ModifiersIt would be nice if Clover offered a 4th option that a lot of other POS systems do. This option would be to "Show Modifiers without Price". Essentially this will show the modifiers on each item but the up charges for each item would just accumulate to the items subtotal instead of showing them listed individually.
For example. If I had a burger that cost $8.99 and I added an "Extra Patty" modifier for $1.50. Currently Clover's receipts…
17 votes -
Allow merchants to change default reporting type in the reporting app on the device
Currently the default option is set to condensed reporting, merchant would like an option to have it default to a full report which is not available at the moment.
7 votes -
Transfer Server on Closed Order
We really need a way to be able to transfer/change the server name on closed orders. This way if a mistake is made and the order is transferred to a manager's name or someone who just helps close out the tab, the business can adjust this when they notice the error and transfer it back to the correct server and have all tip reports adjusted so that this displays correctly.
6 votes -
Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo
Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo.
This is relevant for QSR locations like coffee shops, bubble tea and dessert locations where a modifier can be selected up to 5x times. There can also be 30+ modifiers in these types of QSR locations.
3 votes -
Allow for Special Instructions on COLO2 to be optional
Allow for Special Instructions on Online Ordering to be optional. Customers are taking advantage of asking for additional items on food, and employees are having a hard time figuring out if items that customers are listing under special instructions have been paid for or are needing payment collected. I tried to turn this Special Instructions off myself and there is no option to do so. I also called in to Clover to ask Tech Support to turn it off for me, they said this option is not optional to have removed.
10 votes -
Provide ability in Tables app and Register to schedule orders in the future.
Create functionality to enter future delivery date/time that would work similar to online orders schedule at future time or dates and times. In addition add an interface that shows future orders to facilitate order fulfillment.
3 votes -
Add/remove/extra buttons
Most of the top level restaurant per terminals have the ability to press a button to add or remove and that will bring up a pop-up option for different add-ons. This is what we need.
2 votes -
Bypass reCAPTCHA for digital wallet payments
Make order process quicker for customers that order/pay via QR code. They currently have to enter name, phone, email, then if they select mobile wallet payment such as Apple Pay or Google Pay, they must complete the reCAPTCHA grid. This is all time consuming for a cup of coffee. Thx
5 votes -
Make an item to go at a sit down table
All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.
10 votes -
Printing order in Kitchen printer
When we press Pay, the system sends the order to the kitchen printer. Actually, in this stage, the Customer does not pay yet. We see another screen to choose a payment type, such as cash or credit card. If the customer cancels the order or add something to the order or his credit card declines, we can not control the order. The order has already started to be prepared. We only have one option to prevent this. The option we have to choose, send the order to the kitchen when the customer prints the receipt. In this case, we have…
2 votes -
Dark mode
User screen is white. Dark mode would be beneficial to prevent reflection
2 votes -
Transaction report by hour.
I would like to see a way to download a report from the Dashboard of transactions by hour. I use the CloverGo app a lot, but shows total revenue (per location). There is a way to see the number of transactions, but you have to tap 3 times to find that. A separate chart on the Go app or Dashboard would help. I prefer to see (for staffing) the number of tickets/transactions per hour. This report would be able to print daily/monthly to show sales by hour and if I need to adjust staffing. I ask for this as if,…
6 votes -
Kiosk needs to be able to remove the all items tab
Kiosk needs to be able to remove the all items tab
1 vote -
solo station needs contactless payments
solo station needs to have contactless payments - its inconvenient for the merchant and servers to not use their employee cards or fingerprint without the ability to run cards that are contactless. its forcing them to get a 3 piece equipment where it takes space but also no finger printer read or employee card reader, where servers can memorize the number by a look and have access to the terminal. this has happened with several restaurants
3 votes -
Servers needing better reports to tip bartenders to separate food from bar tip amount
NEED Tips at end of day to decipher between tips for food and regular beverages and tips for bar orders..
So servers can tip bar on bar items handled "WITHOUT" giving bar tips on "Entire" food order ( food they serve should not be portion of tip that goes to bartender)
NEED simpler way at the end of the day to see breakout by employee for bar tip versus food tip portion for total tips
Ie;
Days orders came to $1,000$200 of order was bar
$800 of order was food and beverage
Tip is 20% of the total ticket
…
2 votes -
reporting
I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This…
6 votes -
Ability to Schedule Future Item and Price Updates in Inventory and MLWD
I need the ability to schedule item and price updates in Clover so changes can be prepared in advance and set to go live automatically at a future date and time. For example, if I update the pricing on bagged coffee today, I should be able to schedule that update to publish on Friday at 6:00 am when the store opens. This would prevent the need to either push updates early or wait until right before opening to make time sensitive changes.
I have explored existing options such as managing a single menu through the Multi Location Web Dashboard or…
1 voteThank you for submitting the idea. We will review this
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Include table/order number and items sold on merchant payment receipt
There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service
4 votes
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