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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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6 results found

  1. Virtual Terminal- Invoice Layout

    Please give an option for merchant to title/label the invoice.
    Please elicit greater character count (no limit) in the Note/Description section, as opposed to 255 characters.
    Please include an "Insert tip" option, on customer's invoice, prior to paying, once merchant has sent the invoice to their email.

    14 votes

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    Back Log  ·  1 comment  ·  Virtual Terminal  ·  Admin →
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  2. Add search for "business name" to search field, not just person's name or email address

    Merchant charges other businesses for products. They need the option in Virtual Terminal search field to search the business name and not just by a person's name and email address as the people and email addresses may change from time to time. In the customer field the business name is an option, requesting that be added to the search field to easily locate the correct business to be charged.

    8 votes

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    Back Log  ·  2 comments  ·  Virtual Terminal  ·  Admin →
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  3. zip code

    Allow for override if no Zip Code or Postal Code is available. This is more specific to international transactions where the address does not contain a postal or zip code

    3 votes

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    Back Log  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  4. Ability to Carbon Copy Invoices on selected emails

    Requested the ability to carbon copy invoices on a selected email when sending invoices to customers via Virtual Terminal

    2 votes

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    Back Log  ·  1 comment  ·  Virtual Terminal  ·  Admin →
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  5. tim.driller@commercebank.com

    Online enrollment for Telecheck, so Clover VT only merchants can take ACH payments, without the need for Telecheck paperwork to be physically signed and executed.

    1 vote

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  6. When taking new payment for customer with new card the 'save card to customer' does not replace old card

    Make the 'save card to customer' actually work and replace old card on file

    1 vote

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