27 results found
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Several merchants want a "Round Up" program like there was for "Round up for Schools." Round up to the next dollar for donations.
Several merchants want a "Round Up" program like there was for "Round up for Schools." Round up to the next dollar for donations of the merchants choice.
10 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities. There may be third party apps in Clover App Market that support this functionality.
Best,
Clover Product
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Enter Customer Name
Need to have a field for customer name. Had a chargeback on phone sale and no idea who it was for.
6 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Please add Text to Pay or Invoice payment link that enables merchant to add a Surcharge or Convenience fee for alternate payment method.
Please add Text to Pay or Invoice payment link AND a feature that enables merchants to add a Surcharge or Convenience fee for alternate payment method. These payment features would be terrific to have available on the baseline service, Payments only, without use of Inventory, just collecting payments.
4 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Integrate with Mitchell 1 (Automotive SW) for all Automotive Repair businesses
Apparently all automotive merchants (according to this merchant) utilize Mitchell 1 Software in their industry. I recommend Clover integrates with it to offer the ability to process transactions as he said their pricing is extremely high and they don't have options. Just a thought.
4 votesHello,
Mitchell 1 could integrate with our Semi-Integrated solutions to offer it to Clover merchants. An integration initiated from our side does not align with our current priorities.
Thanks,
Clover Product
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Ability to Capture Signature for custom tender type
There are clients for whom merchant would like provide In-House service/delivery/takeout of the items.
This In-House items/service will be billed or invoiced once a month and they would like to get a signature option to be printed with the custom tender type sales to record the pickup/delivery.
Is it possible to add something in that nature to ease up the confusion of if the item/service was received or not.
4 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities. We would recommend looking for a semi-integrated solution that supports this signature workflow on our devices.
Best,
Clover Product -
Include Price of transaction on Signature Screen
Merchant is requesting for the price of the transaction to be included on the Signature Screen. Stated they have had several customers who've expressed being uncomfortable signing and not be able to make that final confirmation of the amount.
4 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Credit card processing fee
a flat fee for processing should be automatically added to all credit card transactions and not cash transaction. Clover can even prompt user that a fee will be assessed
3 votesHello,
Thank you for your suggestion, but surcharging for a flat fee does not align with our current priorities. However, merchants can currently use our Credit US Surcharging to assess a 3.5% fee.
Best,
Clover Product -
2 votes
Apologies for the delayed response.
This can be done today. Build an order with items in register, tap Pay, then tap Mail/Phone Order. Merchants may need to enable manual entry in their settings.
Best,
Clover Product
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Control for Discounts Voids and Refunds
I know that there are other posts for void alerts, this goes one step further, this would allow owner's/managers to specify the number of voids or refunds that a specific passcode and email address can process without additional approval and or alerts going to the primary email address.
1 vote -
It would be nice to enable on the system which credit cards can be accepted. Foe instance only taking a certain card time with manager
Allowing certain credit card types only with manager approval
1 vote -
scan
Offer ACH in virtual terminal to Omaha merchants. Many merchants want ACH options and we have to place them with a different gateway because Clover has not rolled out ACH in virtual terminal for Omaha merchants.
1 vote -
We need the capability to
Merchants on Omaha do not have the capabilities to offer scan and pay with the QR code on their receipts. We have so many merchants wanting this feature and it's hard to explain we cant add due to the platform when our merchants go to other establishments that have Clover and they are paying with scan and pay at another business with a feature they can't offer to their customers. If I add Nashville front-end to an Omaha merchant will the scan and pay feature be enabled?
1 vote -
Bitcoin Lightning
Do you accept Bitcoin Lightning as payment through your terminal? If not, could you please start? I would really appreciate a comment either way. Thank you!
1 vote -
pin debit for clover go
Add an option to take pin debit card transactions on the clover go for customers that only have debit cards that are MANDATED to put in the pin when taking the transaction
1 vote -
remove need for CVV when entering a card # in an order than was processed off line then declined. How would the merchant have the CVV ?
Allow bypass of the CVV when on a Clover Device. The fraud tools allow to verify CVV in the ECOMMERCE suite only if it is Entered! How is that fraud prevention but you have to enter the CVV on a Clover device for a transaction on an order? Merchants have transactions that fail when Clover device goes back on line after card # was entered in off line mode. The merchant doesn't have the CVV when they try to reprocess transaction a few days later on an existing order.
1 vote -
Allow taxes to be added to payment links
The merchant would like to have their taxes be applied to transactions processed through the payment links.
1 voteHello,
For a more feature-rich payment integration, we would recommend using our Hosted Checkout solution which could include tax calculations. Our Payment Links product is meant to be a simple and quick way to accept payments online.
Thank you,
Clover Product
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Cash discount , Need the Clover to know the difference between cash and credit
We need the clover to distinguish the difference in cash and credit, On the print bill we need the bottom to show the cash price and credit price built in. NOT using a third party app, We want it to be in clover built in. We want the receipt to show my menu price and also the 4% credit card price at the bottom of receipt. and also if credit card is run then the 4% more would be charged on card if cash is used then the 4% discount which is my menu price would be charged.
1 voteClover offers surcharging natively
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REMOVE SERVICE CHARGE AUTOMATIC DISCLOSURE
Remove the automatic BOLD disclosure of the service charge on the bill.
This should be an option if the merchant wants it disclosed on the bill. This causes less tipping for servers in clover dining
1 voteHello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Remove the Cancel button for contactless payments
On the Flex, there is a cancel button while the transaction is being processed only for contactless payments. This cancel button does not appear for any other transaction type such as EMV chip. Would like to have this cancel button removed for contactless payments.
1 voteHello,
Thank you for your suggestion, but this request does not align with our current priorities. We expect the Cancel button to be present for all card-based payments on all devices. If it's not, please reply here or reach out to Clover support.
Best,
Clover Product -
Dynamic Currency For Virtual Terminal
The merchant would like the ability to accept dynamic currency without the use of hardware. No workaround available workaround at this time. Also, make the feature available for use with card holders other than Visa and Mastercard
1 voteHello,
Thank you for your suggestion, but this request does not align with our current priorities. There are no supporting products that we could integrate into the VT to support this use-case at this time.
Best,
Clover Product
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