4 results found
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Tip Pooling
Clients are asking for Tip Pooling, not a 3rd party app. There are many different ways tips can be collected and paid out. We need more settings and control over who a tip is assigned to and reporting for end of shift tips reconciling.
95 votesAt this time this feature is answered by a third party and will not be developed by Clover.
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Using Email or Text For Two Factor Authentication
If two factor authentication is going to be required please provide the option to use text or an email. There are places that don't have cell service but do have internet. If something happens to my cell phone then I am not able to access my account! We use email to verify our account when working with customer service so please allow this alternative if two factor authentication is going to be required!!
59 votesAt this time the compliance teams are requiring 2 Factor Authentication to be via text or authentication app and we are unable to change this requirement. Thank you all for your feedback.
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two factor authentication needs to be improved
Hello clover, we are very angry that you are forcing us to use the 2 factor authentication. There are two of us that use the clover dashboard and we both have a computer that we use. There isn't cell service up here where our business is so cell phones cannot be used. After numerous calls, being on hold over and over again and transferred over and over again I finally got someone that could tell me about the authentication app. So I installed the app on both computers but can only get it to work on one computer and it…
17 votesThank you all for your feedback. At this time our compliance teams are requiring Two Factor Authentication to be via text or authentication app. We are unable to change this at this time
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Give owner or admin the access to disable or change numbers for 2fa users
Allow the owner or admin the access to disable or change numbers for 2fa users. So that way the user can gain access back without having to call in or wait on Clover to update.
1 vote
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