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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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12 results found

  1. In clover dining app there are no restrictions for employees to remove the automatic Additional Charges from an order. There should be a permission where Only admins are allowed to remove additional service charge or have manager/admin passcode approval to remove additional charges on dine-in sections only. There should be a permission approval.

    Currently there is an Operational Loss when customer is paying cash, the employee gives the bill to the customer, and customer pays in cash, some servers/employees found a loophole to remove the auto gratuity service charge in the Clover Dining app since there are no restrictions in…

    4 votes

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     ·  2 comments  ·  Employees  ·  Admin →
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  2. Employees need to be able to have more than one role assigned. Again for accounting purposes. Every Restaurant has employees that work multiple roles. That way when I print out an employees hours to pay them Im able to see the role they clocked in as.

    3 votes

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     ·  0 comments  ·  Employees  ·  Admin →
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  3. Assign categories per employee code. This would allow categories and inventory items to be assigned and accessible based on their employee code. Currently all employees can see all categories and inventory items and run transactions from any category.

    3 votes

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     ·  0 comments  ·  Employees  ·  Admin →
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  4. PLEASE ALLOW ADMINISTRATORS WHO ARE WORKING OFF SITE AND USING THE DASHBOARD THE ABILITY TO CLOCK OUT EMPLOYEES WHO ARE STILL CLOCKED IN.

    2 votes

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  5. 2 votes

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     ·  0 comments  ·  Employees  ·  Admin →
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  6. Allow users to remove information from the Station Duo main screen. It shows the daily sales tally and I don't want my employees to know that information.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Options are everything! If an employee cannot have permission to perform a refund, clover should allow a manager or admin to use their fingerprint or password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting. We should have the permission to make it either way. All other good POS machine perform this way. Please add this feature. You have it already for discounts.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. I need the option to disable the use of passcodes. At my restaurant, we operate using employee cards, which are currently only used by managers. However, I need to remove the requirement for managers to use passcodes. Additionally, we need the new Clover devices to be enabled to accept employee cards as well.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Give admin access to devices and printer. Why was it removed? If there are 3 owners to a business, you expect them to share 1 main account with 2-factor logins? Not sure why Clover keeps messing things up.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Custom tender type should have the option to be restricted for the employees and can be used by Admin or Manager only. Or whomsoever admin wants to provide access to. This is very important for restaurants.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Merchants I've spoken with mentioned that color-coding employees and extending this system to open bar tabs would simplify locating a server's tab, particularly during peak hours.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The AM Barmaid is closing out her customers getting them to pay their bill while the PM Barmaid is taking on all of the new customers who have just walked in. Nobody at this end of your system wants two sets of hands in the till because it opens us up for problems and lots of finger pointing when the numbers don't agree with the end of shift report. If you think about it the numbers cannot work…

    1 vote

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     ·  0 comments  ·  Employees  ·  Admin →
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