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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.

Payments

Categories

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Submit all payment related Ideas here, regardless of the Merchant’s Restaurant, Retail or Services focus.

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7 results found

  1. Add a Tax Inclusive Option

    You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.

    237 votes

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    Back Log  ·  51 comments  ·  Taxes  ·  Admin →
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  2. tim.driller@commercebank.com

    Online enrollment for Telecheck, so Clover VT only merchants can take ACH payments, without the need for Telecheck paperwork to be physically signed and executed.

    1 vote

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    Back Log  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  3. Pause Individual Card

    Currently you can "pause" an entire plan, but not an individuals card. We should be able to "pause" an individuals card within a plan instead of having to delete it and then re-enter it. A "resume" date feature would be great with this also.

    1 vote

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    Back Log  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  4. Frequency & customization of email notifications for Recurring Payments

    It would be great if the emails that are sent out for Reccuring Payments could be customized as well as choosing what is actually sent out. It currently sends out 4 emails in total: credit card added to customer profile, recurring payment amount, payment scheduled date and an email once the transaction was completed. This is too much and overwhelms customers. It would also be great to customize the email that is sent out - we would like to remove the French portion to shorten the length of the email as well as add our own details.

    1 vote

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    Back Log  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  5. tax payment link

    On the dashboard, in account and setup, under Payment links, it isn't possible for a merchant to add taxes to a payment link, button, or QR code payment. A merchant with the Essential plan, integrated to Quickbooks, cannot sync taxes to quickbooks with payment links. Also, there is no detail about what the customer in buying under payment link. The ''Basic information name'' doesn't show anywhere in the payment link.

    1 vote

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    Back Log  ·  0 comments  ·  Taxes  ·  Admin →
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  6. When taking new payment for customer with new card the 'save card to customer' does not replace old card

    Make the 'save card to customer' actually work and replace old card on file

    1 vote

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    Back Log  ·  0 comments  ·  Other  ·  Admin →
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  7. anthony.catalano@fiserv.com

    For Recurring billing can it be added to have the ability to clear overdue invoices

    1 vote

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    Back Log  ·  0 comments  ·  Invoicing  ·  Admin →
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