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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Invoicing: Ideas related to Clover’s Invoicing feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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7 results found

  1. Add a Tax Inclusive Option

    You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.

    239 votes

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    Back Log  ·  51 comments  ·  Taxes  ·  Admin →
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  2. tim.driller@commercebank.com

    Online enrollment for Telecheck, so Clover VT only merchants can take ACH payments, without the need for Telecheck paperwork to be physically signed and executed.

    1 vote

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    Back Log  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  3. Pause Individual Card

    Currently you can "pause" an entire plan, but not an individuals card. We should be able to "pause" an individuals card within a plan instead of having to delete it and then re-enter it. A "resume" date feature would be great with this also.

    1 vote

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    Back Log  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  4. Frequency & customization of email notifications for Recurring Payments

    It would be great if the emails that are sent out for Reccuring Payments could be customized as well as choosing what is actually sent out. It currently sends out 4 emails in total: credit card added to customer profile, recurring payment amount, payment scheduled date and an email once the transaction was completed. This is too much and overwhelms customers. It would also be great to customize the email that is sent out - we would like to remove the French portion to shorten the length of the email as well as add our own details.

    1 vote

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    Back Log  ·  0 comments  ·  Recurring Payments  ·  Admin →
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  5. tax payment link

    On the dashboard, in account and setup, under Payment links, it isn't possible for a merchant to add taxes to a payment link, button, or QR code payment. A merchant with the Essential plan, integrated to Quickbooks, cannot sync taxes to quickbooks with payment links. Also, there is no detail about what the customer in buying under payment link. The ''Basic information name'' doesn't show anywhere in the payment link.

    1 vote

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    Back Log  ·  0 comments  ·  Taxes  ·  Admin →
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  6. When taking new payment for customer with new card the 'save card to customer' does not replace old card

    Make the 'save card to customer' actually work and replace old card on file

    1 vote

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    Back Log  ·  0 comments  ·  Other  ·  Admin →
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  7. anthony.catalano@fiserv.com

    For Recurring billing can it be added to have the ability to clear overdue invoices

    1 vote

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    Back Log  ·  0 comments  ·  Invoicing  ·  Admin →
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