21 results found
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invoice
This is extremely important and functional. When creating an invoice on the dashboard it is important to be able to attach the items that are being sold to the invoice and once sold they be deducted from inventory count.
6 votesThank you for submitting your Idea to UserVoice.
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Carbon Copy Receipts for Virtual Terminal
On the Virtual Terminal, within the Clover Dashboard, you can choose to have a carbon copy emailed to the primary "owner" email address. I think it would be useful to be able to choose an email address where carbon copy receipts are sent to. For example, a business would like the carbon copy email to Accounts Receivable. The owners of businesses don't always track every transaction!
4 votesThank you for submitting your Idea to UserVoice.
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Invoice Remit Payment by cash/check/in-person card
When a merchant sends out an invoice and someone either walks in and pays by card in person or provides a check/cash, there is not a way to indicate the invoice was paid by another means. The only option in Clover is to Void the invoice, which messes up the record keeping for the business.
2 votesThank you for submitting your Idea to UserVoice.
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Sales report should have application filter so when a report is run for multiple payment links, it can show what payment link was used for t
Currently, the only option for merchant to determine sales activity on a payment link is to go to the transactions app>filter by other payment devices>filter by payment links> and filter by payment link name, then export that sales data for each of their links. This should be an option in the reporting app as a toggle for filter so merchant has to go through less hurdles to get their sales data when using payment links. The application also does not show in the export of transactions unless filtered before hand.
2 votesThank you for submitting your Idea to UserVoice.
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Dual Pricing
on invoices, offering a price with credit card and then an ach/cash price.
2 votesThank you for submitting your Idea to UserVoice.
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Payment Notes Passing via Invoice Payments to Customer Receipts
Invoice option does not currently carry the payment note over to the customer receipt. This helps customer who have paid by invoice use the confirmation when a merchant request proof of payment for a service or reconciliation for accounts paying via Virtual Terminal Invoices. KeyBank has transit clients using Invoicing and this option has been requested for tracking payments and presentation of ticket payment when customers pay.
2 votesThank you for submitting your Idea to UserVoice.
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Remove Tax Line on receipts when tax option is not enabled on Virtual Terminal payments
Please remove the tax line from the receipt when taxes are not enabled. It is confusing to the customer when the receipt states 'Total Taxes $0.00' I am using the virtual terminal for processing over the phone credit card payments only and I just want to process the total of the invoice which is created in a different accounting system. The total I am processing includes GST but I do not wish to enable the tax feature in Clover. This feature should work similar to the tip feature which can be removed completely from the customer's emailed receipt.
2 votesThank you for submitting your Idea to UserVoice.
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Custom invoice number in Invoices
There needs to be a field for Invoice # in VT Invoices that translates to Transactions tab
2 votesThank you for submitting your Idea to UserVoice.
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Allow custom Payment IDs
Many merchants generate 3rd party invoices/ROs and use Clover to process the payments. Clover needs a function to add a custom Payment ID instead of automatically generating a random Payment ID so merchants can tie their Clover payment to their invoice, and this customer Payment ID needs to show up in the Transactions tab for easy tracking.
2 votesThank you for submitting your Idea to UserVoice.
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Disable virtual terminal
Merchants would like to extend the timeout on the dashboard, but we are told it is a limitation for security on the virtual terminal. Please make it possible to disable the virtual terminal and/or extend the timeout so we do not need to constantly log back in
2 votesThank you for submitting your Idea to UserVoice.
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Notes on payment receipt that is sent to customer after a successful Invoice payment .
Please place invoice notes on the payment receipt that is sent to customer after a successful Invoice payment .
2 votesThank you for submitting your Idea to UserVoice.
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duplicate invoice
The invoice platform should allow to delete a duplicate invoices without sending notification to the customer. Currently the only way to remove a duplicate is by cancelling the invoice and the customer receives notification.
2 votesThank you for submitting your Idea to UserVoice.
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Why has the email address changed on the email receipts that we get?
We used to get the email address from the customer on the email receipt that we get from you. Two months it stopped showing up there. How can we get that function turned back on?
2 votesThank you for submitting your Idea to UserVoice.
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Logo Printing Ability From Clover Dashboard
The option for businesses who have SOP for printing Invoices should have the ability for their business logo to show. Merchants who depend on branding for their business and to their customers use their logo for this purpose. The current option to only show when emailed or printed on a receipt are great but the option to have the logo show when printing would provide consistency across the Clover environment for merchants using their logos.
1 voteThank you for submitting your Idea to UserVoice.
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French translation
More option in french, a lot of plan are not available in french
1 voteThank you for submitting your Idea to UserVoice.
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Invoice Receipt Needs Updates
I understand that there are some updates that are being started as far as itemized.. But here are some errors that are happening..
On the invoice section where you put the note... It is only a continuous line which I understand that there are some updates in the progress. Underneath the first input box needs to be add item or a plus sign next to the input sign so you can add another input box. So this could be part of the updates...
Next issue,
Whenever you put the item information in the note area for the work that you…
1 voteThank you for submitting your Idea to UserVoice.
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Visibility into Invoice Issuance
One of my company's merchant IDs has more than 50 employees attached to it where they can issue invoices to customers for payment. However, as an Admin, I cannot tell which employee issued the invoice to the customer. Would be nice to see on the invoice screen which employees are issuing invoices to customers. It is rather time consuming trying to figure out which employee issued which invoice.
1 voteThank you for submitting your Idea to UserVoice.
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Virtual terminal, hosted checkouts, must be dedicated for credit-debit, not combine with Apple Pay, Samsung Pay or google pay
As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.
We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…
1 voteThank you for submitting your Idea to UserVoice.
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Invoice Preview
Requested a preview of the customer facing invoice that is send via email before sending to the customer.
1 voteThank you for submitting your Idea to UserVoice.
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Change the default receipt salutation
Change the default receipt message. Currently it says 'Hey, Your payment has been received.' I don't like the salutation 'Hey' can you change it to 'Hello' or leave it off?
1 voteThank you for submitting your Idea to UserVoice.
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