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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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9 results found

  1. Please add a note/order/invoice number field to the payment link feature. The information added to the field should also be available when looking at the transaction in the payment details section. How else is the merchant to know what the payment is for?

    31 votes

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    Planned  ·  3 comments  ·  Virtual Terminal  ·  Admin →
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  2. The Clover Virtual terminal should allow invoices to be closed out as paid in cash or check. When one of my businesses sends an invoice, they do not know what payment type the customer will want to use. I should not have to maintain two invoicing systems, and your invoicing system does not allow me to manage it properly.

    20 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  3. Is there an update on adding custom fields to the HPP? The support site indicated this enhancement would be coming Q3/Q4 2024, so just checking on the status. At a minimum, the ability to add an "invoice number" field (like what's on the VT) would allow more flexibility for many merchants. Thank you!

    16 votes

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    Planned  ·  1 comment  ·  Virtual Terminal  ·  Admin →
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  4. When an invoice is expired there is no option to delete it. Even support can't delete it. Annoying how I can delete any other invoice, but for some reason the invoices that should be canceled / deleted can't be so I'm not stuck with a certain unpaid balance forever

    10 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  5. The Hosted Payment Page needs to give the merchant the ability to add one or more customizable fields for the customer to input information into. For example, we have merchants who need to collect invoice numbers to match payments to the correct sale.

    2 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  6. I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.

    2 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  7. I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.

    2 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  8. this is not an option in the Virtual Terminal--only on Clover Go app

    1 vote

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  9. merchant would like the VT to use and store TA tokens because they export the authorizations and run them through an API.

    1 vote

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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