9 results found
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Allow varying payment amount to be prefilled via URL parameter
Allow the payment amount to be prefilled via a parameter passed to the link. Currently you can create a set amount link, or leave it blank leaving it up to the customer to enter the correct amount, we need a way to reliably send a link for a specific (but varying amount) to be pre-filled, a URL parameter would work.
13 votes -
Remove extra step in cash transactions
A change was made recently that added an inconvenient extra step in processing a cash transaction. When the amount tendered is pressed, my display now shows a screen asking if the customer wants a receipt or no receipt. It won't show me the change due until this screen is cleared. But most customers don't care at all about receipts for small cash transactions, so I have to clear that screen myself. It's a relatively minor inconvenience but can you at least provide an option to skip that screen on the main display?
3 votes -
Change Due on Employee facing screen
When Cash is the method of payment, the change due is not appearing on the employee facing side until the customer chooses their method of receipt. The employee must know the change due, without waiting for a customer to respond. Customers don't even recognize or notice the prompt when it is a cash payment.
2 votes -
Create a tender that acts like cash.
Create another tender that acts like cash. Have the option to have predefined amounts, with the ability to add custom amount.
One that doesn't just zero out the amount.
1 voteThank you for you suggestion. Clover does offer these capabilities today with our "customer tender" feature. That tender can then be used in split payments just like cash and would prevent the zeroing out of the amount due.
If we've misunderstood your suggestion please submit another uservoice suggestion and include additional details, in particular why custom tenders aren't a good fit for your use case.
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Taking Cash Payments
Clover has adjusted how change due is shown when taking cash payments.
Example: If a customer’s total is $11.56 and they pay with $20,
you will no longer see the change due automatically.To view the change amount, you must now tap either:
"Print Receipt"
OR"Do Not Print Receipt"
Only after making that selection will the change due be displayed. Please put back to showing the amount of change before having to choose receipt/no receipt.
1 vote -
Show amount due without printing a receipt
Clover just changed that when you take cash it doesn't show amount due back unless you print a receipt. Most customers don't want a receipt, so we are wasting receipt paper. Need to be able to show the amount due back without printing receipt.
1 vote -
Chargeback Support
I met with an existing restaurant client today who told us they were leaving Fiserv for a competitor POS vendor who is also a processor. One of the features offered is to alert locations when there is a chargeback and provide an app for employees to upload a copy of the signed credit card receipt to document the transaction. In essence, managing the chargeback process with very little involvement by the merchant. I think this would be a very cool enhancement for our Clover clients, since we manage both the POS and the back-end processing.
1 vote -
Non-cash fee added to payment link
We would like to be able to add the 3% credit card surcharge / non cash fee to the ecommerce payment link. Thank you
1 voteThe feature is supported. The surcharge is applicable to Credit Cards only
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When taking new payment for customer with new card the 'save card to customer' does not replace old card
Make the 'save card to customer' actually work and replace old card on file
1 vote
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