Settings and activity

18 results found

1. I am asked weekly to offer text /SMS to pay for our merchants. Is this on the road map to offer our merchants?

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   1 comment  ·  Taking Payments » Invoicing  ·  Delete…  ·  Admin →
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   Kelly commented  ·  Nov 15, 2024  ·  Delete…

   We use a different platform for doing this very thing and would love the ability to streamline our process and do all of our payments through Clover.

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   Kelly supported this idea  ·  Feb 9, 2023

2. Merchant suggested adding a web link to Virtual Terminal in lieu of sending invoices

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   2 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Outreach Request  ·  AdminClover Payments (Product Manager, Clover) responded

   Dear Merchant - Please share more details on your workflow in order for us to better assist.

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   Kelly commented  ·  Nov 15, 2024  ·  Delete…

   We're a home improvement product that's very popular among elderly people who often have limited computer skills. Right now we use a different platform to create a payment link that we include in an email from us because some of our customers won't be able to find or trust an email asking for payment that comes from somewhere else.

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   Kelly supported this idea  ·  Feb 9, 2023

3. sendind out invoices through virtual terminal

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   0 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Beta testing  ·  AdminClover Payments (Product Manager, Clover) responded

   Dear Merchant,

   
   

   Clover is rolling out 3D Secure, which will prevent chargebacks. Please reach out to your account manager for more details on Clover Details.

   Kelly supported this idea  ·  Feb 9, 2023

4. Display which Employee sent an invoice from the Virtual Terminal

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   1 comment  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   This feature is under review.

   Thanks,
   Clover Product

   Kelly supported this idea  ·  Feb 9, 2023

5. Allow each transaction to print on batch header report from terminal each night

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   0 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Kelly supported this idea  ·  Feb 9, 2023

6. Invoices from Virtual Terminal should be identified by the employee who sent the invoice, not generic employee

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   Under Review  ·  0 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Kelly supported this idea  ·  Feb 9, 2023

7. Allow Cancelation of an Invoice without notifying the customer (for payment received via check or other)

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   6 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKevin Nathan (Admin, Clover) responded

   Hello,

   This will be available in a future release.

   Thanks, 
   Clover Product

   Kelly supported this idea  ·  Feb 9, 2023

8. Virtual Terminal- Invoice Layout

   14 votes

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   Back Log  ·  1 comment  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Kelly supported this idea  ·  Feb 9, 2023

9. Detail Batch Report Needed listing all transactions at closeout

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   10 comments  ·  Taking Payments » Virtual Terminal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminCommunications (Head of Internal Communications, Clover) responded

   All - We have are updating this status of this request to Under Review,  as we did not fully understand that this ask is for a detailed batch report to print from the device.

   Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard. 

   We do have a team reviewing this request.  Thank you for understanding our confusion and we will return with an update as soon as one is available. 

   Thank you

   Clover Communications

   Kelly supported this idea  ·  Feb 9, 2023

10. Pull up order after refund issued

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Kelly supported this idea  ·  Feb 9, 2023

11. Refund Report to show last 4 digits of cards

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    0 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Kelly supported this idea  ·  Feb 9, 2023

12. Ability to Void transactions

    91 votes

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    7 comments  ·  Taking Payments » Refunds/Exchanges  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release.

    
    

    Thanks,

    Clover Product

    Kelly supported this idea  ·  Feb 9, 2023

13. Allow invoice to be sent via text also

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    1 comment  ·  Taking Payments » Invoicing  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    This will be available in a future release.

    Thanks, 
    Clover Product

    Kelly supported this idea  ·  Feb 9, 2023

14. Invoices

    9 votes

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    1 comment  ·  Taking Payments » Invoicing  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    This will be available in a future release. 

    Thanks, 
    Clover Product

    Kelly supported this idea  ·  Feb 9, 2023

15. recurring payment customer notification via SMS and Email option on the dashboard

    80 votes

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    53 comments  ·  Taking Payments » Recurring Payments  ·  Delete…  ·  Admin →
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    Planned  ·  AdminClover Payments (Product Manager, Clover) responded

    Hello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year. 

    Kelly supported this idea  ·  Feb 9, 2023

16. Payment terms for invoicing

    15 votes

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    0 comments  ·  Taking Payments » Invoicing  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    
    

    This will be available in a future release.

    
    

    Thanks,

    Clover Product

    Kelly supported this idea  ·  Feb 9, 2023

17. Email payment control detail in reporting

    3 votes

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    0 comments  ·  Taking Payments » Invoicing  ·  Delete…  ·  Admin →
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    Kelly supported this idea  ·  Feb 9, 2023

18. On Invoices- A checkbox to agree to terms of service or disclaimers

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    0 comments  ·  Taking Payments » Invoicing  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    This feature is under review.

    Thanks,
    Clover Product

    Kelly supported this idea  ·  Feb 9, 2023