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  1. 215 votes

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    Started  ·  Anonymous responded

    Hello,


    We have started the work to enable an "ability to edit paid orders".


    Thank you so much for your feedback,


    Clover Product team

    Lee Everett supported this idea  · 
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    Lee Everett commented  · 

    I'm new to Clover POS, and to be honest, I wouldn't be here at all if I'd have known about this issue.
    The ability to amend orders after mistakes, to add new items to a table after part payment, and the ability to reopen accidentally closed orders is absolutely crucial to any Restaurant business.
    That this issue has been flagged on here SINCE 2018, just shows how little Clover seems to care about their customers.
    Very quick to take our money, not so quick to help out...
    While I'm on, do you think it might be possible to actually train some of your helpline staff on the actual software? If I'm told "I'll need to 'circle back' to you on that one", (they must be dizzy by now) I might just throw the tills out of the window...
    Rant over, probably a waste of time, as I don't expect I'll get any response, but suppose hope springs eternal...

  2. 10 votes

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    Lee Everett supported this idea  · 
  3. 143 votes

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    Lee Everett supported this idea  · 
  4. 20 votes

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    Lee Everett supported this idea  · 
  5. 34 votes

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    Lee Everett supported this idea  · 
  6. 32 votes

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    Lee Everett supported this idea  · 
  7. 37 votes

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    Lee Everett supported this idea  · 
  8. 16 votes

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    Lee Everett supported this idea  · 
  9. 52 votes

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    Lee Everett supported this idea  · 
  10. 49 votes

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    Lee Everett supported this idea  · 
  11. 10 votes

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    Lee Everett supported this idea  · 
  12. 6 votes

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    Lee Everett supported this idea  · 
  13. 29 votes

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    Lee Everett supported this idea  · 
  14. 3 votes

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    Lee Everett supported this idea  · 
  15. 5 votes

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    Lee Everett supported this idea  · 
  16. 40 votes

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    Lee Everett supported this idea  ·