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← Clover UserVoice

Settings and activity

7 results found

  1. Reopening a ticket to add items when a partial payment is made

    10 votes

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    0 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Lee Everett supported this idea  · 

  2. Will be nice for restaurants if they can discount items by labels instead of one by one or the entire order

    5 votes

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    1 comment  ·  Taking Payments » Discounts  ·  Admin →
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    Lee Everett supported this idea  · 

  3. Add a Comp Button

    26 votes

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    2 comments  ·  Taking Payments » Discounts  ·  Admin →
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    Lee Everett supported this idea  · 

  4. Tip issues

    3 votes

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    0 comments  ·  Taking Payments » Tipping  ·  Admin →
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    Lee Everett supported this idea  · 

  5. TIPS FOR CASH PAYMENTS?

    4 votes

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    1 comment  ·  Taking Payments » Tipping  ·  Admin →
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    Lee Everett supported this idea  · 

  6. If an order is partially paid please add the ability to add items or a discount to the remaining payments.

    34 votes

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    4 comments  ·  Taking Payments » Other Payments Suggestions  ·  Admin →
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    Lee Everett supported this idea  · 

  7. Ability to edit Paid Orders

    188 votes

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    Planned  ·  50 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Lee Everett commented  · 

    I'm new to Clover POS, and to be honest, I wouldn't be here at all if I'd have known about this issue.
    The ability to amend orders after mistakes, to add new items to a table after part payment, and the ability to reopen accidentally closed orders is absolutely crucial to any Restaurant business.
    That this issue has been flagged on here SINCE 2018, just shows how little Clover seems to care about their customers.
    Very quick to take our money, not so quick to help out...
    While I'm on, do you think it might be possible to actually train some of your helpline staff on the actual software? If I'm told "I'll need to 'circle back' to you on that one", (they must be dizzy by now) I might just throw the tills out of the window...
    Rant over, probably a waste of time, as I don't expect I'll get any response, but suppose hope springs eternal...