Settings and activity
10 results found
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2 votes
Ray
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4 votes
This is being launched as part of a larger deposit reconciliation report that is scheduled to launch in October.
Thank you
Clover Communications
An error occurred while saving the comment Ray
supported this idea
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91 votes
Hello,
This will be available in a future release.
Thanks,
Clover Product
An error occurred while saving the comment Ray
commented
A 25 minute time limit is way to short of a time especially with recurring payments to reconcile Clover transactions with our internal systems. Issuing refunds is not good for customer satisfaction. Payeezy had this functionality and it was great!
Ray
supported this idea
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16 votes
This feature is planned for 2024
An error occurred while saving the comment Ray
commented
Saved credit cards should show the expiration date. This would allow for a proactive notification to my customers that I have an outdated credit card on file. At the very least it should have warning message credit card has expired. In addition, I should be able to update the credit card expiration, given that is the only change to make the credit card valid. There should be a report for this with the ability to notify be email in bulk.
Ray
supported this idea
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5 votes
An error occurred while saving the comment Ray
commented
Yes agreed, I want reconcile my accounts at the start of the day Payeezy had it done by 6:00 AM. Also need at least 6 hour void time to reconcile errors. 25 minutes is bad for customer satisfaction for errors that corrected behind the scenes.
Ray
supported this idea
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7 votesRay
supported this idea
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4 votesRay
shared this idea
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1 voteRay
shared this idea
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25 votes
Editing and deleting invoices is coming April 2022. We're collecting requirements on expiration dates.
An error occurred while saving the comment Ray
commented
Invoices generated by recurring payments cannot be deleted prior to the scheduled run date. If a customer requests a cancelation prior to the scheduled run date and the invoice already generated, there seems to be no way to stop the scheduled payment. Issuing refunds is not the right answer. In addition, since Voids have a time limit that is not a remedy either. Please fix this ASAP.
Ray
supported this idea
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5 votes
Hello,
This feature is under review.
Thanks,
Clover ProductRay
supported this idea
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The transaction detail screen is difficult to use when reconciling payments especially those generated from recurring payments. The ability to display the customer id (sortable) would greatly help with the reconciliation process to verify payments in our management system. Also the Customer Name should be sortable. We don't do tips, perhaps our customer id could be used instead.