Longer Pick Up times (order ready time)
I run a cheesecake bakery that relies a lot on my online orders. Currently the longest turn around time available is 90 minutes. Cheesecakes take at least 24-48 hour turn around. I know that customers can "schedule" an order for a future time, which most people who think ahead do, so I haven't had too many issues, however there are still customers that place an online order, pay for it and expect to be able to pick it up the very next day or the same day. I have been able to reach out and explain and satisfy them some other way, but last night I had my first refund on an online order because my business simply does not operate in 90 minutes. Can we program that to add a few days to the pick up times? I know that people should be using the "Schedule an order" feature, but they don't. I need to be able to implement a better way. SO far this is really the only bad thing I have on this system, and its going to start costing me business, customers and reputation as a baker who cannot deliver. I bake custom items, they are baked to order, I'm not a restaurant, cheesecakes take time. Please, can we implement at least a 24 and 48 hour pick up time window past the 90 minutes?