Be Better
I am extremely frustrated and disappointed in Clover support. I have been having issues ordering gift cards for a couple weeks. After speaking to several representatives in several different departments there is still no resolve to this very important issue. I have been told multiple times that at order was sent to IT and the issues should be resolved in 24-48 hours. That was 5 days ago. I waited on hold for over an hour to hear the same thing today. After asking to place an order for the cards over the phone I was denied, I cant order online or over the phone because of YOUR technical difficulties. After asking if there is anything you can do for the inconvenience I was yet again denied. Something needs to be done so that representatives aren't sending customers in unsuccessful circles of frustration. I am not upset with the reps as I know they are just trying to their jobs. I'm upset with Clover for not being more on top and accommodating of such an important issue.