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8 results found

  1. Add required fields for hosted checkout page. Need invoice number and customer ID. Cardpointe allows up to 10 fields

    2 votes

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    Planned  ·  1 comment  ·  Platform API  ·  Admin →
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  2. Merchant is suggesting that the time allowed for customers to choose receipt options is increases. Merchant is facing "Timed Out" error and the payments sit in a pending status and orders are not sent to the kitchen.

    2 votes

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  3. I want the option to disable the email receipt customers receive when making a purchase via API token.

    2 votes

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    1 comment  ·  Platform API  ·  Admin →
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  4. both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.

    not inside orderType either.

    please add this field

    1 vote

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  5. Extend Void and Refund timeframes for PIN Debit cards. The current timeframe is 25 minutes for refund and 2-3 minutes for void. It is very frustrating when the choice to refund is cash or giftcard. We are a hospital and do not use those methods. It was also very frustrating that this information with the timeframes is not listed in any FAQ on the Clover site. There is no way to adjust this in the system and the answer that was given is that the system is built this way. It was not this way a year ago. This is…

    1 vote

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  6. We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.

    1 vote

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  7. Failed attempts should be removed from Unpaid balances if payment is subsequently collected.

    1 vote

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  8. Make an API Call with report id, merchant ID, start and end dates, and any other parameters, resulting in the return of a file in JSON format containing the output data for further processing by Power BI, Excel, etc. This would aid in retrieving information from several franchises for combined and summary reports across the States.

    1 vote

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