3 results found

1. Network Queue Issues

   Periodically, our merchants face service disruptions caused by network queue data buildup. It would be beneficial for ISOs and Sales Agents like us to receive updates on the status of these issues in real-time, rather than relying on calls to Clover Level II support. Utilizing (https://status.clover.com/) for live updates would streamline communication, reduce incoming calls, and keep us informed when disruptions occur and when they're resolved.

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2. Please do clover updates on a Tuesday or Wednesday

   Can you please stop pushing clover updates on Fridays or Saturdays. There is always an issue and the weekends are peak days for clients

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   Completed  ·  AdminCommunications (Head of Internal Communications, Clover) responded

   Hi JJ

   Clover does not push any non-critical updates on Friday and Saturday. All updates require senior leadership review and approval before being published. Thank you for your feedback.

   
   

   Clover Communications

3. create a specific value button to use for coupons like groupon for example a $25 button that works like the cash tender

   Create a specific value button to use for coupons like groupon. For example a $25 button that works like the cash tender.

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