47 results found
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Allow aggregators to setup pickup times for online orders
Clover has added great functionality to show pickup time for future orders on the orders screen. Open up this access to the public API so 3rd party order services can set pickup times that display on Clover.
3rd party services are still required because Clover's tools have limited functionality such as immediately firing to kitchen printers for future orders.
1 vote -
Orders
During the entering orders quickly, if we need to cancel one and add a new item to the list, customer facing screen does not update. Deleted item does not seen on the invoice however Customer see it in his screen. Creates conflict with customers and break the trust.
1 vote -
Discount Control
We need the ability to control how discounts are applied to orders. There are certain discounts that apply to food only and not alcohol. Example, Military discount as well as other promotions we may be running through various advertisements. Currently, when creating a discount there are no control options for how the discount is applied. We would like to have an option to apply it to specific item labels or revenue classes, categories, menus, or even specific items. Another example would be a coupon we send out for 15% off your meal. When the customer is ready to pay we…
1 vote -
Kiosk update needed ASAP!!!!
Problem: The customer-name field in the ordering flow currently accepts letters only. I want to enable a numeric-only option (or a numeric-mode toggle) so customers can enter numeric identifiers (e.g., 1–50 digits) instead of their name. We cannot shout out customer names in the restaurant to look for them.
Proposed change: Add a mode toggle (Name mode vs. Numeric ID mode). In Numeric ID mode, the input accepts digits 0–9 only, with validation for length (configurable, e.g., 1–50 digits). This will make bringing out food to customers table easier since they can be found by their number on top of…
1 vote -
Make Customer Name More Prominent on Order Receipts
On Clover order receipts, the employee name is currently bolded, while the customer name is not. This makes it difficult for staff to quickly identify which order belongs to which customer, especially during busy hours or when multiple orders are being prepared at once.
Please update the receipt formatting so that the customer name is bolded or otherwise made more visually prominent than the employee name. This small change would improve order accuracy and efficiency in customer-facing environments.
1 vote -
View Open Orders on Dashboard
When in the restaurant, it's easy to see all open orders. On the dashboard, there is no way to filter on open orders, forcing me to scroll through hundreds of orders to find those that haven't yet been paid.
1 vote -
Add Order Notes Option From Pay Screen
It would be beneficial to have an option to add order notes to an order after hitting pay in the Register App. This would allow merchants to go in and add a note while taking payment for an order, eliminating order bottlenecking for high velocity businesses (like counter service restaurants).
0 votes
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