50 results found
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Delivery Options
For clover online ordering we need to be able to use 'delivery' as a fulfillment method (not a 3rd party, our own delivery) - so that we can deliver to customers seamlessly - Clover USA has this, but Clover Canada does not, Canadian customers simply need access to the programs you already have but made available in our country. If turned on - customers can choose delivery, add an address and pay the fee with their checkout, will print a receipt with a delivery address (even better an address and unique QR code that the driver can scan which opens…
31 votesThank you for submitting your Idea to UserVoice.
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Kiosk - TM-L90 Sticky Label Printer
Please give the Kiosk access to the labels app and/or program compatibility with an Epson TM-L90 sticky label printer. When merchants are running Clover POS with an Epson TM-L90 and want to integrate kiosks into their cafe/restaurant to expand their service volume, kiosks are not a realistic option without having similar functionalities as the Clover Mini. Competitors like Chowbus and Infi kiosks have seamless integrations with label printers, and have become favorable options for our merchants, unfortunately.
11 votesThank you for submitting your Idea to UserVoice.
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Preselect Modifiers
Within a modifier group allow for preselected item(s). Thus if you have a menu item that is standard with a certain type of cheese or dressing they are preselected and only need to be addressed when something other than the standard modifier is requested.
This would simplify the process of modifying standard orders and reduce the number of modifier groups necessary for No's and substitutions.
9 votesThank you for submitting your Idea to UserVoice.
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Add a Built-in Utensils Request Option for Online Ordering
Clover Online Ordering should include a built-in utensils request option.
A simple checkbox such as:
□ Request utensils
during checkout would allow customers to request utensils only when needed.
The feature should be configurable so merchants can enable or disable it depending on local requirements and their operational needs.
Many jurisdictions, including California, require restaurants to provide utensils only when requested by the customer.
Major delivery platforms already provide this functionality.
7 votesThank you for submitting your Idea to UserVoice.
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Pre-Auth to keep a tab running via QR code ordering
There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…
5 votesThank you for submitting your Idea to UserVoice.
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Clover Online Ordering website to better show Ordering Type options
It would be clearer to online ordering end-users if the Clover Online Ordering website showed the Order type (in-store pickup, delivery, curbside) listed as radio buttons rather than a drop-down so that end-users can clearly see all of the available options before hitting the checkout button. Currently, they may not realize that delivery or curbside pickup are available unless they know to click the drop down.
5 votesThank you for submitting your Idea to UserVoice.
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Need to have "CLOVER" ONLINE DELIVERY with DAYPARTS ABILITY for Breakfast vs Lunch Menu's etc...
Clover ONLINE needs to work WITHOUT Doordash AND ONLINE Menu needs ability to AUTO stop allowing Customers to order Breakfast items after a particular time ...
Support Advised has to manually be done every day - Thats nuts ;-)
4 votesThank you for submitting your Idea to UserVoice.
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Be able to remove order note for online order
Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.
3 votesThank you for submitting your Idea to UserVoice.
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Assign Default Order type to register
It would be helpful to be able to assign a different default order type to each register rather than having to choose the order type every time. For example, a drive thru register could be set to Drive Thru as a default order type to help minimize mistakes in the kitchen.
3 votesThank you for submitting your Idea to UserVoice.
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kiosk dine in name change
give us flexibility to change name for dine in and take out
2 votesThank you for submitting your Idea to UserVoice.
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"Re-order" button for Bars
Highly requested by Bars - to be used to repeat an order for tabs rather than adding all the same items again.
2 votes -
Partial Payments on open tabs/orders
Partial payment order Management
Ability to running an open tab/order/check after a partial payment is applied. In a bar environment it is common to have a party of guests running a single tab/order. Some guests leave and request to apply a partial payment. Others stay and continue to add items to the existing tab/order. This option is currently not possible in Clover, but available in most competitive pos products.
2 votesThank you for submitting your Idea to UserVoice.
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Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Order Date and Time - For Catering
When we take catering order via phone or email or even in-person, we need the ability to specify the date and time of the delivery or pick-up, and this can be in the future a few days or a few week later.
Additionally, if we can also have an option to specify up the prep date, that will be helpful, so, the orders can show up on top of the order list and print the kitchen ticket, on the day of the preparation.
2 votesThank you for submitting your Idea to UserVoice.
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Cutoff for online Orders
food preparation time should be the cutoff time for online orders
2 votesThank you for submitting your Idea to UserVoice.
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Adjust where each section appears on the ticket.
I would like to be able to adjust each section and where it appears on the ticket. I own an elixir bar, which is like a coffee shop, and I do not want the table information on the top of the ticket; I like the customer's information on the ticket, and I would like to be able to make the customer's name bold so that it stands out.
2 votesThank you for submitting your Idea to UserVoice.
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Email notifications for online orders
Merchant would like the option to receive email notifications when an online order has been submitted.
2 votesThank you for submitting your Idea to UserVoice.
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Ability to give Deletion Reason on live order/check
It would be nice if and when a person operating in the Register Mode is prompted to give a reason when an item is deleted from a live order/check. This would help prevent the operator from deleting off items for friends and cohorts at their own discretion. During our Grand Opening, the team was told to stick strictly to our Discounts Code and to not comp too many items. We found that there were 75 item deletions in one day from checks. Some were legitimate mis-rings, but others are very questionable since we were told to watch out because one…
1 voteThank you for submitting your Idea to UserVoice.
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**Suggestion: Allow Restaurants to Adjust Pickup Times for Online Orders**
Suggestion: Allow Restaurants to Adjust Pickup Times for Online Orders
Clover Online Ordering currently appears to use a preset pickup time for each online order. However, during busy periods, there are times when the restaurant needs more time to prepare an order than the original estimated pickup time.
It would be very helpful if the restaurant could adjust the pickup time for an individual order after it has been received.
For example, a feature similar to Uber would be useful, where the restaurant could:
- Add additional preparation time to the order, such as +10, +15, or +30 minutes, with the…
1 voteThank you for submitting your Idea to UserVoice.
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Customer Phone Number Formatting on Order Printouts
Suggestion: Improve Phone Number Formatting on Online Ordering Printouts
On Clover Online Ordering printouts, the customer’s phone number currently appears as one continuous string of digits, with no spaces or breaks.
For example:
6135551234
It would be much easier and faster to read if the number were automatically formatted into the standard three-three-four format:
613 555 1234
or:
(613) 555-1234
The three-digit area code followed by the three-digit prefix and four-digit number is how people naturally recognize and read phone numbers. This would make the information significantly easier to read at a glance, especially in a busy restaurant environment where…
1 voteThank you for submitting your Idea to UserVoice.
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