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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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57 results found

  1. Online delivery option for businesses who already pay and provide delivery drivers.

    Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..

    My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…

    17 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  2. Send sms - when phone order or QSR order is complete

    Option to Send sms - text to customer when order is ready from counter service restaurant or table service Restuarant

    13 votes
    Submitted  ·  1 comment  ·  Orders  ·  Admin →
    How important is this to you?

  3. A doubles button for booze.

    When someone orders a double, I’d like to be able to just double the price of the liquor selected. Since every alcohol has a different price, my only option is to make a unique modifier for every single bottle of booze, instead of just 1 modifier that has a variable price depending on the item being doubled.

    9 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  4. Show Modifiers without showing their price on Payment Receipts

    Currently Payment receipts have 3 different options for modifiers.
    - Show All Modifiers
    - Show Only Priced Modifiers
    - Dont Show Modifiers

    It would be nice if Clover offered a 4th option that a lot of other POS systems do. This option would be to "Show Modifiers without Price". Essentially this will show the modifiers on each item but the up charges for each item would just accumulate to the items subtotal instead of showing them listed individually.

    For example. If I had a burger that cost $8.99 and I added an "Extra Patty" modifier for $1.50. Currently Clover's receipts…

    7 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Automatically Print Itemized Bill Along with the Expo Receipt for Online Orders

    A couple of my restaurant merchants would like the option to enable an Itemized Bill to automatically print along with the Expo Order Receipts that are printed when an Online Order is placed.

    Currently there is only an option to enable the expo order receipt to print so my merchants have to go into the "orders" app to print out the itemized bill for their customer. Having a setting option where this feature can be enabled would be extremely helpful for my restaurants that run a high volume of online orders.

    Thanks

    7 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Cancel Online Orders

    Add feature to allow merchants to cancel an online order and notify the customer. They should also be able to cancel a specific item in an order and notify the customer. If a merchant runs out of an item or needs to cancel an order for some other reason, they need the option to cancel the order and for the customer to be notified so they do not come to the business expecting their order.

    6 votes
    2 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Voided Items

    Please allow employees to use the quick reorder button (plus button) to re-ring printed items such as drinks and cocktails while not being able to void items. The current setting called “edit printed items without override” does not allow you to quickly re-ring items without giving access to void items. The option is there for “delete an item from an order” but the server needs this capability turned on. The void and plus button need to be separated as settings for printed items. This is a big deal for a high volume restaurant.

    5 votes
    1 comment  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Partially paid orders should show up along with open orders.

    The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.

    5 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  9. Id reader

    Id age reader

    5 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  10. Open Orders

    As part of our catering operations, we need the ability to view OPEN Orders that were entered at least 12 months in the past. We’ve been using the Clover system for four years, and until September 2024, we could access all open orders regardless of their age. However, we are now limited to viewing open orders that are 30 days old or less.

    This limitation creates significant challenges for our catering business. When customers call to make changes to catering orders placed more than 30 days ago, we’re unable to view or modify those orders in the system. Instead, we…

    3 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Looking for a way that I can set up our Thanksgiving Dinner Special. We would like the customer to be able to preorder the meal online, but

    Looking for a way that I can set up our Thanksgiving Dinner Special. We would like the customer to be able to preorder the meal online, but ONLY pick it up on Thanksgiving day.

    3 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  12. kiosk

    New Clover Kiosk Needs to have a DONE or No receipt button for the kiosk to not force to have to print a payment receipt every single transaction as most customers dont want paper payment receipts. except maybe an order receipt.
    please add this option just like every other clover device has this option to skip the payment receipt so that paper receipts are not piled up all on the floor or around the kiosk because of customers not wanting it.

    3 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  13. The ability to add a printer beeper/buzzer to the Star TSP100 order printer

    Star already supports a printer buzzer (model BU01-24-A) that plugs into the RJ11 jack at the back of the unit. Ideally, we could set this to print to only certain order types, namely online orders that employees wouldn't necessarily be aware of.

    3 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  14. In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything

    In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything about the subject matter of the order. If we could add a column stating this information it would be greatly appreciated. If necessary, you could replace the column labeled ID/Notes as these numbers are simply gibberish (no offence intended) to us at this end of your system.

    3 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  15. Modifier Prefix with Price

    Adding the ability to have prefix words to attach to modifiers on one line instead of two separate modifiers printing on two lines. For example, if I need a select no cheese, it prints on two separate lines or I need to make 2 modifiers groups, one for Adds and one for No's. If you had prefix that could determine if the selection gets charged or not it would advance the system in pizza and service bar locations immensely. Such as selecting No would remove the modifier charge and Add would trigger the modifier to be charged.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Pick up time on receipts for Online Orders

    Printing the pick up or preparation time or including it in the email notification for the online orders would be extremely helpful. The preparation time shows on the order confirmation pop up when a customer completes the order, but it is not included in the emailed confirmation and receipt.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. Scheduling holiday hours

    for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. Change quantities of a modifier for online ordering

    For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Happy Hour

    Happy Hour- Having the ability to add a happy hour via the back office and an option to a set price discount. Like Happy Hour Pizza $8.00 set price.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Quantity Discounts for Mobile Ordering through Happy Hour App

    For Online Orders- I want to be able to apply "Happy Hour" deals so that I can do a 2 for 1 discount specifically on a category or item. Please allow Happy Hour to reflect in the Online Ordering ( Clover App ) or for third party apps to contribute to quantity discounts/specials.

    Thank you!

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

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