20 results found
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Multiple closeout reports per day
Multiple shifts per day:
We have 2 services ( brunch and dinner) per day with 2 different teams, therefore we need a closeout report ( sales and tips) per shift - not per day
We also need different menus per shift.
18 votesThank you for submitting your Idea to UserVoice.
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Bring back "holding cash sales" option.
You recently discontinued the service plan we signed up for, and replaced it with a plan that removed a very important feature. Our servers would hold their cash sales and print a cash settlement report the end of their shift that automatically deducted their credit card tips from the cash they owed us. This was a very important feature we relied on, and you eliminated it right in the middle of a business day, with no warning. I recommend you reinstate this feature as soon as possible, or I'm sure many businesses will find other services.
10 votes -
Reporting by hour with items and categories
It would be incredibly helpful to have a report that shows how many items are sold per hour, broken down by product and category. This feature would allow merchants to easily identify their peak sales hours and understand which products perform best at different times of the day.
With this insight, businesses can make smarter decisions regarding staffing, promotions, and inventory planning.
6 votesThank you for submitting your Idea to UserVoice.
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We need a way to close a drawer during a shift that only batches the drawer we are closing!
We need a way to close a drawer during a shift that only batches the drawer we are closing!
For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.
6 votesThank you for submitting your Idea to UserVoice.
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Items Sold + Quantity on hand via single report = accurate inventory ordering
I need to be able to see items sold for a given time (1 week, 1 month, 2 months) on the same report as current quantity on hand in order to accurately order new product. We order beer, wine and liquor every week and need better reporting. I am spending hours to put two reports together when someone with programming skills could easily add this category to the current report.
6 votes -
Option to Filter Sales Overview by Employee on Stations
Being able to filter by employee when running the sales overview from a station would be very helpful in environments when you cannot always turn off "view all sales activity" for servers and/or bartenders & do lots of paid outs or paid ins.
Since the Homebase and Shifts reports do not account for Paid Outs and Paid Ins, it would be nice to be able to use the Sales Overview with more flexibility from the ground level. We get hit with a LOT of accountability scenarios in restaurants and bars. Bartenders using both a Flex and a Station sometimes is…
4 votesThank you for submitting your Idea to UserVoice.
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sales tax
third party online sales and sales taxes should be excluded on the report, or reported separately because they pay the taxes, so i get the clear picture of taxes owed to state, county and city, right now its included in the total sales.
4 votesThank you for submitting your Idea to UserVoice.
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Clover dining call out from multiple customers
I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.
1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…4 votes -
Employee Reports should have number of transactions and breakdown of all cards used in the employee end of shift report so they can balance
Hello ~
My issue is I need a report for my employees end of shift report to print out the number of transactions they had for their shift. This was available before Wed April 24, 2024. The report had the subtotal of all cards (not detailed cards though) and then the tips separately, so the employees had to add these numbers together to get their total of their cards and tips.
Since the update April 24, 2024, they add together the amounts now, but do not give the number of transactions made so they can count up their physical copies.…
4 votes -
Itemized reporting that breaks out which employee did what on the checks.
Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.
3 votesThank you for submitting your Idea to UserVoice.
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App for finding the cost price of Open orders
While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.
3 votesThank you for submitting your Idea to UserVoice.
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Adding reporting based upon applicable Sales Tax.
Hello,
Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.
3 votes -
end of day waiter report should not complete if they have opened orders
should have an option that it doesn't print unless all opened orders are closed
3 votes -
Tips | Credit Cards & Debit Cards
Tips received per credit cards and debit cards:
In Ontario, we can deduct the credit card processing fees from the tip payments.
We desperately need the details on the closeout report - Tips received per credit Card(MC, Visa, etc.) and debit card.
The lack of this information cost us $400 per month in processing fees that we cannot recover and do not receive income.2 votesThank you for submitting your Idea to UserVoice.
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Reporting Functionality-Export Payments
Under Transaction, an option is available to export Payments but the pre-configured report generated does not allow for user configuration/modification changes to capture additional data fields for data that is captured on the customer receipt.
Additional fields required Item, Price, Categories, Modifiers.
It seems a custom report is required but Clover Support can only suggest submitting request via User Voice instead of creating a support ticket. This should be an easy ask.
2 votesThank you for submitting your Idea to UserVoice.
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Inconvenient for Franchise business
Hi,
We own a franchise business and have realized that the Clover POS system is not very franchise-friendly. For example, the reporting feature could be improved. It would be great if the POS had a function that automatically calculates cash deposits. I know there is a cash deposit category, but it’s not sufficient for our needs. Additionally, when updating the menu, I have more than 30 accounts under my master account. While we can switch between accounts easily, it would be much more convenient if we could update the menu across all accounts at once, as we manage the franchise…2 votesThank you for submitting your Idea to UserVoice.
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Be able to exclude tips from employee report.
Merchant would like to remove tips from employee report. Currently they are able to remove it for cash report but not for employees report.
2 votes -
Option to Print "Just" the Batch Report
Prior to last week, I could go to "Closeout" and print batch reports. The Closeout screen also gave options for printing Card Type Totals and Server Totals. As of last week, all of the print buttons automatically print all of the reports. I called customer service and found out that this is a result of a recent update. Updates should be improvements. Updates should not decrease my options.
2 votes -
CLOVER BATCH REPORT SHOWING BREAKDOWN OF 2% SURCHARGES
CLOVER BATCH TOTALS SHOWING SURCHARGES FOR 2% CREDIT CARD FEES SO WE KNOW WHAT WAS A SURCHARGE AND WHAT AMOUNT WASN'T WITHOUT HAVING TO ADD ALL THE RECEIPTS.
2 votes -
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each sale posted to the particular client and it also should include the item ordered
2 votesThank you for submitting your Idea to UserVoice.
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